complaint·September 6, 2023

To investigate the allegation LPA Rios interviewed staff and residents present during the time the incident in question took place. Staff interviews reveal R1 was yelling and S1 stood between R1 and another resident #2 (R2). Interview with R1 and S1 corroborate, R1 had asked S1 to fill R1's pitcher with ice and when S1 did not provide ice R1 became upset and began to yell and curse. R2 then moved from their location in the dining hall and confronted R1. S1 then stood between R1 and R2. Both parties corroborate that S1 was facing R1 during the incident. LPA interviews with five (5) out of six (6) residents present during the incident corroborate they either heard or witnessed R1 yelling. During R1's interview R1, affirmed, S1 pushed R1 with both hands. When Interviewed S1, denied the allegation. According to S1, an empty plastic pitcher R1 was holding made contact with S1's head. Due to no witness, no visible injuries, and no history of similar allegations against staff in question there was not enough evidence to prove the alleged violation did or did not occur therefore the allegation is deemed Unsubstantiated at this time. No deficiencies cited. Exit interview conducted. Copy of report provided.