complaint·March 12, 2024

Regarding the allegation: Staff do not prevent residents from smoking in nonsmoking areas. It is being alleged that facility staff are allowing residents to smoke in areas of the facility that are designated as nonsmoking. LPA was able to obtain three (3) different thirty (30) day eviction warning letters given to three (3) different residents warning them of House Rules/Facility Policy of The Community pertaining to no smoking in certain areas. During LPA’s physical tour, LPA was able to interview twelve (12) out of twelve (12) residents that have confirmed that they are aware of the non-smoking signs in several different areas of the facility. LPA interviewed smoking and non-smoking residents. LPA was able to observe six (6) different signs posted in different areas of the facility that stated "no smoking area". LPA obtained all six (6) pictures/postings: There was two (2) posted in the front of the facility. There was one (1) on the door of the dining hall, one (1) on a room door down the hallway displaying danger oxygen in use, One (1) against the wall of the patio area and another one (1) with a standing sign along the patio area. The resident care director also showed LPA where the residents are allowed to smoke. LPA took a picture of the designated smoking area for residents where there are several ash tray bins for cigarette butts. LPA was also able to interview three (3) additional staff that confirmed the smoking/non-smoking areas. Therefore, based on the LPA's interviews, observations, and record reviews the above allegation(s) above is unsubstantiated at this time.