complaint·March 11, 2025

Regarding the allegation: Resident sustained multiple unexplained injuries while in care. It is being alleged that resident #1 (R1) has received multiple, unexplained injuries. Let it be noted, that R1 was relocated from the Pasadena Fires (Pasadena Villa Senior Living Facility 198603286) and is residing at Cedars Assisted Living temporarily. LPA interviewed R1 and R1 said they fell by the patio area in between the dining hall and the inside bathroom but does not remember who helped them get up. LPA interviewed staff #1 (S1) and S1 stated that R1 was found by the bathroom in the hallway by the lobby. S1 also stated, they called 911 and R1 was taken to the hospital. Let it be noted, this is the first incident that involved a staff that works for Cedars Assisted Living and R1. Therefore, based on the LPA's record review, staff and resident interviews, the above allegation(s) above is UNSUBSTANTIATED at this time. Regarding the allegation: Residents are required to perform housekeeping duties. It is being alleged that resident #1 (R1)’s room is not being cleaned. Let it be noted, that R1 was relocated from the Pasadena Fires (Pasadena Villa Senior Living Facility 198603286) and is residing at Cedars Assisted Living temporarily. LPA interviewed R1 that confirmed their room is not cleaned every day. LPA interviewed resident #2 (R2), R1's roommate to confirm if their room is being cleaned and R2 stated, "yes, it is cleaned weekly." LPA interviewed eight (8) more residents that confirmed their room is cleaned weekly not every day. LPA interviewed staff #2 (S2) and staff #3 (S3) that stated the rooms are assigned to be cleaned on a weekly basis not every day. In addition, they can request another cleaning that same week if there is an accident or mess. Let it be noted, that R1's room is being cleaned by S2 who is one (1) of the housekeepers that works with Pasadena Villa Senior Living. R1's and R2's room is scheduled to be cleaned every Sunday. During LPA's physical tour, LPA observed R1 and R2's room to be clean. Therefore, based on the LPA's record review, observations staff and resident interviews, the above allegation(s) above is UNSUBSTANTIATED at this time. An exit interview was conducted, no citation(s) were issued, and a copy of this report was given to the Resident Care Director.