complaint·May 5, 2025

Regarding the allegation: Staff did not provide a safe environment for residents in care. It is being alleged that resident #1 (R1) was molested at the above facility. LPA interviewed R1 via telephone at the Skilled Nursing Facility (SNF). Let it be noted, R1 has been at the SNF since January of 2025 and has not returned to the above facility. LPA asked R1 when did this incident happen and R1 did not know. LPA asked R1 who were the caregivers that entered their room and R1 did know. LPA asked were the caregivers providing help to you at the time of them entering your room and R1 stated they should not be in my room. LPA interviewed R1's roommate (resident #2-R2) and they stated that caregivers and housekeepers go in their room all the time to clean and provide services such as help with transfers from bed to wheelchair, showers, help changing their clothes. R2 also stated they have never had any issues with any of the caregivers and/or housekeepers that enter their room. LPA interviewed four (4) staff that confirmed that they would go in R1's room to provide services such cleaning, bathing, grooming, repositioning, and that both residents in that room were non-ambulatory and need help. Let it be noted, R1 was under Level 2 (two) care and needed assistance with different ADL-Activities of Daily Living. LPA interviewed nine (9) additional residents that confirmed they have not had any issues with any staff at the above facility. Therefore, based on the LPA's record review, resident and staff interviews, the above allegation(s) above is UNSUBSTANTIATED at this time. Exit interview conducted, and copy of the report was signed and given to the Resident Care Director.