complaint·November 25, 2025

Regarding the allegation: Staff do not provide food of quality. It is being alleged that the meals provided are not healthy. During LPA's observations, LPA observed residents eating the food that was provided to them which was two (2) slices of English Muffins with scrambled eggs. Furthermore, cold and hot cereal was provided to them along with milk, juice and/or coffee. Some residents had extra food given to them such as bananas. Seven (7) residents were interviewed that confirmed they like the quality of food that is provided to them, they also confirmed that there has been a slight change in quality that has improved to their liking. Two (2) staff were observed working in the kitchen area. LPA observed the kitchen area to be clean and there was a display of resident diets such as residents that have certain allergies such as fish. Furthermore, there is a display in the front lobby saying, "Please, turn in Alternative Menu Slips Ahead of time." Therefore, based on the LPA's observation, resident and staff interviews conducted, the allegation is UNSUBSTANTIATED at this time. An exit interview was conducted, no citation(s) were issued, and a copy of this report was given to the administrator.