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Inspection visit

complaint

HARTLAND CARE, INC.License 1976086781 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

At approximately 9:55 a.m. on 06/15/2022 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with staff and later administrator and disclosed the reason for the visit. Regarding the allegation above, it was alleged staff #1 (S1) pushed resident #1 (R1) out of the restroom. To investigate the allegation, LPA interviewed R1 and the administrator on 06/10/2022 from 8:00 a.m. to 1:00 p.m. and interviewed S1 on 06/15/2022 at 11:10 a.m. LPA also conducted a record review on 06/10/2022 at 12:40 p.m. From interviews, it was revealed that S1 pinched the sleeve of R1 to remove them from the restroom. Based on LPA’s interviews the preponderance of evidence standard has been met. The above allegation is therefore deemed to be SUBSTANTIATED at this time. California Code of Regulations (Title 22, Division 6, Chapter 8) are being cited on the attached LIC 9099-D. Exit interview conducted. Copy of report and appeal rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(1)Type B

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement was not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above with resident #1 (R1) which poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 15, 2022 inspection of HARTLAND CARE, INC.?

This was a complaint inspection of HARTLAND CARE, INC. on June 15, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to HARTLAND CARE, INC. on June 15, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.