Public Record
Hartland Care, Inc.
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (818) 697-5363
- Address
- 8224 Zelzah Avenue
- Licensed since
Los Angeles County context
1,820*CCLD
Total facilities
4.7*CCLD
Avg citations
9.4*CCLD
Avg visits
4.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
16 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2024
- 87705(f)(2)Type A
Based on observation, the licensee did not comply with the section cited above in three out of three medication storage, Clobetasol Propionate Cream USP 0.05%, Permethrin Cream 5%, and Clindamycin Phosphate Topical solution USP 1% were unlocked and accessible to residents in care which poses an immediate health, safety or personal rights risk to persons in care.
- 1569.626(a)(2)Type B
(b) Based on record review, the licensee did not comply with the section cited above in [2] out of [2] missing training records for staff and had incomplete personnel records. This poses a potential health, safety or personal rights risk to persons in care.
- 87506(a)Type B
Based on interview and record review, the licensee did not comply with the section cited above in five out of five residents files missing documents or not updated which poses/posed a potential health, safety or personal rights risk to persons in care.
2023
- 87506(a)Type B
87506 Resident Records: (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility...This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Resident records were incomplete and or missing documents, which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87211(a)(1)AType B
Requirements(a) Each licensee shall furnish to the licensing agency such reports... (1) A written report shall be submitted to the licensing agency and to the person... ... any of the events specified in (A), (B) & (D)...This requirement is not met as evidenced by: Based on interviews and record reviews, conducted by LPA, the licensee did not comply with the section cited above by failing to notify CCLD regarding the five (5) incidents that occured between 03/16/23 -09/19/23, which poses a potential health and safety risk to persons in care.
2022
- 87211(a)(1)(A)Type B
Based on interview, the licensee did not comply with the section cited above in 1 out of 1 reports which poses a potential health, safety or personal rights risk to persons in care.
- 87633(a)(1)Type A
Based on observation and interview, the licensee did not comply with the section cited above in 1 out of 3 residents receiving hospice services which poses an immediate health, safety or personal rights risk to persons in care.
- 1569.72(c)Type A
Based on observation and interviews the licensee did not comply with the section cited above in 1 out of 1 residents which poses an immediate health, safety or personal rights risk to persons in care.
- 87355(e)(1)Type A
Based on file review, the licensee did not comply with the section cited above in 1 out of 1 employees which poses an immediate health, safety or personal rights risk to persons in care.
- 87470(c)Type B
Based on file review, the licensee did not comply with the section cited above in 1 out of 1 Infection Control Plan which poses a potential Health, Safety, or Personal Rights risk to residents in care.
- 87470(c)(1)(F)Type B
Based on observation, the licensee did not comply with the section cited above by not screening 1 out of 1 visitors which poses a potential Health, Safety or Personal Rights risk to persons in care.
- 87468.1(a)(1)Type B
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement was not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above with resident #1 (R1) which poses a potential health, safety or personal rights risk to persons in care.
2021
- 87355(a)Type A
Based on record review, the licensee did not comply with the section cited above in which staff member was not associated with the facility, which poses an immediate health, safety or personal rights risk to persons in care.
- 87355(e)(3)Type A
Based on record review, the licensee did not comply with the section cited above in which a staff did not get an exemption clearance prior to working in the facility, which poses an immediate health, safety or personal rights risk to persons in care.
- 8746.1(a)(2)Type A
Based on (observation) , the licensee did not comply with the section cited above. The licensee failed to follow the infection control protocol on screening procedures. Staff were not familiar with screening procedures, none of the thermometers were operating properly and no symptom screening questions have been asked, which poses an immediate health, safety or personal rights risk to persons in care.
- 87705(f)(1)(2)Type A
Based on observation, the licensee did not comply with the section cited above. Team observed the sharp knives and medication to be accessible to residents in care.
Inspection record
8 visits on record since 2021. Most recent on 2025-08-04.
5 routine inspections, 2 complaint visits. 2 complaints on record, 1 of 2 substantiated.
- InspectionNo citationsRead inspector’s narrative
- Inspection1 Type A · 2 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Other2 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Inspection3 Type A · 3 Type BRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- Inspection4 Type ARead inspector’s narrative
16 citations across the record on file
Nearby
Other licensed assisted living facilities in Reseda
FAQ
Common questions about this facility
Is Hartland Care, Inc. licensed in California?
Yes, Hartland Care, Inc. is currently licensed in California. It has been licensed since 2014.
How many citations does Hartland Care, Inc. have?
Hartland Care, Inc. has 16 citations on record: 8 Type A (more serious) and 8 Type B citations. It has received 8 visits (5 inspections, 2 complaint visits, 1 other visit).
When was Hartland Care, Inc. last inspected?
Hartland Care, Inc. was last inspected on August 4, 2025 (about 10 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Hartland Care, Inc.?
Hartland Care, Inc. is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Reseda, Los Angeles County, California.
How does Hartland Care, Inc. compare to other assisted living facilities in Los Angeles County?
Hartland Care, Inc. has 16 citations. The county average is 4.7 citations per facility. There are 1,820 assisted living facilities in Los Angeles County.
Does Hartland Care, Inc. have any serious violations?
Hartland Care, Inc. has 8 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Hartland Care, Inc. had any complaint inspections?
Hartland Care, Inc. has received 2 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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