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Inspection visit

complaint

LIVELY HOME CARELicense 1976094881 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

At 12:30 p.m., Licensing Program Analysts Melissa Ruiz and Joscelyn Martinez arrived at this facility to conduct an unannounced complaint investigation. Upon arrival, LPAs were greeted by staff and granted access to the home. LPAs later met with the Administrator, Marfiebeth Topacio explained the purpose of the visit. Allegation: Staff yelled at resident in care. To investigate this allegation, LPAs conducted interviews with two (2) staff, the Administrator and five (5) residents. During the interview conducted with staff (S1), admitted raising their voice and yell at residents in care. The Administrator, staff (S2) and one out of five residents (R1) stated they have witnessed S1 yell at residents in care. Based on interviews conducted, this allegation is substantiated at this time. Deficiencies were issued per CA code of Regulations Title 22. See 9099D's included with this report. Appeal rights issued. Report signed and delivered. Exit interview conducted.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(1)Type B

    87468.1(a)(1) Personal Rights of Residents in All Facilities (a) Residents in all residential care faciltiies for the elderly shall have all of the following personal rights.(1) To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement is not met as evidenced by: Based on interviews conducted with the Administrator and staff, the licensee did not comply with the section cited above in which a staff yelled at a resident in care. This poses a potential health, and safety or personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 22, 2022 inspection of LIVELY HOME CARE?

This was a complaint inspection of LIVELY HOME CARE on June 22, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to LIVELY HOME CARE on June 22, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1(a)(1) Personal Rights of Residents in All Facilities (a) Residents in all residential care faciltiies for the el..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.