complaint·March 23, 2023

From interviews, medications were ordered in a timely manner, and the facility maintained an adequate supply of medications for R1. Based on record review and interviews, the allegation is deemed UNSUBSTANTIATED at this time. Staff did not respond to resident's call button Regarding the allegation above, it was alleged Staff #1 (S1) did not respond to R1’s call button. S1 was unavailable for interview. LPA interviewed the available night staff, Staff #2 (S2), on12/29/2022 at 7:15 a.m. S2 stated the night shift work in pairs and attend to resident call buttons and provide medications. S2 did not recall the specific incident. LPA interviewed other staff on 08/02/2022 from 10:30 a.m. to 12:30 p.m. Staff stated they respond to resident call buttons promptly and have had no issues with the call system. At 1:30 p.m. on 08/02/2022 R1 and LPA tested their call button in their room, and staff responded within approximately two minutes. Based on interviews and observations, although the allegation may have happened, there is insufficient evidence to prove the alleged violation occurred. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. Staff sleeping during working hours Regarding the allegation above, it was alleged S1 was found sleeping while working. S1 was unavailable for interview. From interviews, S2 stated they occasionally nap on their breaks but never while working. Staff ensure adequate coverage is provided. Other staff interviewed on 08/02/2022 from 10:30 a.m. to 12:30 p.m. stated they do not nap at work. The Administrator confirmed the night staff work in pairs to ensure resident needs are met. Based on interviews, there is insufficient evidence to prove the alleged violation occurred. Therefore, the allegation is deemed UNSUBSTANIATED at this time. Exit interview conducted. Appeal rights discussed. Copy of report provided.