Public Record
West Hills Assisted Living
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About this facility
Operating details and county context
Operating details
- Capacity
- 90 residents
- Phone
- (818) 883-7201
- Address
- 7055 Shoup Avenue
- Licensed since
Los Angeles County context
1,820*CCLD
Total facilities
4.7*CCLD
Avg citations
9.4*CCLD
Avg visits
4.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
5 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2024
- 87555(b)(21)Type B
Based on observation, the licensee did not comply with the section cited above in one (01) out of one (01) walk-in freezers being above zero (00) degrees Fahrenheit which poses/posed a potential health, safety or personal rights risk to persons in care.
- 1569.312(e)Type A
§1569.312 Basic services requirements Every facility... shall provide... the following basic services: (e) Monitoring the activities of the residents ... to ensure their general health, safety, and well-being. This requirment was not met as evidenced by: The licensee did not comply with the section cited above in one (01) out of approximately fifty-two (52) residents which posed an immediate risk to the Health, Safety, or Personal Rights risk to persons in care.
2023
- 87458(a)Type B
87458 Medical Assessment(a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year.This requirement is not met as evidenced by: Based on record review, the license did not comply with the section cited above in 1 out of 52 medical assessments which poses a potential Health, Safety, or Personal Rights risk to residents care.
- 87464(f)(1)Type B
87464 Basic Services (f) Basic services shall at a minimum include: (1) Care and supervision as defined... "Maintenance of house rules for the protection of residents"This requirement is not met as evidenced by: Based on observations, the licensee did not comply with the section cited above in at least 1 out of 52 residents which poses a potential Health, Safety, or Personal Rights risk to residents in care.
2021
- 87468.1(a)(1)Type A
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement is not met as evidenced by: Staff 1 (S1) did not comply with the section cited by not according dignity/respect to R1which posed a immediate personal rights violation to R1.
Inspection record
39 visits on record since 2021. Most recent on 2026-05-21.
5 routine inspections, 28 complaint visits. 23 complaints on record, 4 of 23 substantiated.
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Other2 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
5 citations across the record on file
Nearby
Other licensed assisted living facilities in West Hills
FAQ
Common questions about this facility
Is West Hills Assisted Living licensed in California?
Yes, West Hills Assisted Living is currently licensed in California. It has been licensed since 2021.
How many citations does West Hills Assisted Living have?
West Hills Assisted Living has 5 citations on record: 2 Type A (more serious) and 3 Type B citations. It has received 39 visits (5 inspections, 28 complaint visits, 6 other visits).
When was West Hills Assisted Living last inspected?
West Hills Assisted Living was last inspected on May 21, 2026. California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is West Hills Assisted Living?
West Hills Assisted Living is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 90 residents. It is located in West Hills, Los Angeles County, California.
How does West Hills Assisted Living compare to other assisted living facilities in Los Angeles County?
West Hills Assisted Living has 5 citations. The county average is 4.7 citations per facility. There are 1,820 assisted living facilities in Los Angeles County.
Does West Hills Assisted Living have any serious violations?
West Hills Assisted Living has 2 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has West Hills Assisted Living had any complaint inspections?
West Hills Assisted Living has received 28 complaint-triggered inspections. 4 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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