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Inspection visit

complaint

WEST HILLS ASSISTED LIVINGLicense 197610121
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

R1 did not have an issue with the touching and did not want it reported. Record review of the staffing schedule and interview with the administrator confirmed that there were two (02) female medication technicians on schedule for the past week. Interview with Staff #2 (S2), a medication technician, at approximately 10:45 a.m. today revealed they have never touched or laid in bed with R1. Interview with S1, the other medication technician, at 3:20 p.m. today revealed R1 often hugs them to help with their anxiety. S1 occasionally rubs R1 on their back to calm them down. S1 noted they never laid in bed with R1 or stroked their hair, and R1 never expressed discomfort with S1. Interviews with seven (07) out of seven (07) other residents revealed they have never been inappropriately touched by staff or made to feel uncomfortable. Based on interviews and record review, there was not enough evidence found during the investigation to verify that staff or anyone touched a resident inappropriately. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. Exit interview conducted. Copy of report provided.

Citations

No citations recorded on this visit

The inspector found no violations of California child care regulations during this visit.

FAQ · About this visit

Common questions about this visit

What happened during the July 1, 2025 inspection of WEST HILLS ASSISTED LIVING?

This was a complaint inspection of WEST HILLS ASSISTED LIVING on July 1, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to WEST HILLS ASSISTED LIVING on July 1, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.