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Inspection visit

Complaint

VALLEY SILVERTOWNLicense 1976104661 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Regarding the allegation "Licensee allowed a volunteer to perform staff duties" it was alleged Volunteer #1 (V1) performed staff duties and without supervision. Record review of the staff roster and V1’s facility file revealed V1 was listed as a volunteer and not yet 18 years old. Record review of the facility program plan revealed the job description for ‘Receptionist’ required the individual to be at least 18 years old. LPA called the facility prior to the investigation at 4:45 p.m. on 10/06/25 and V1 answered and directed LPA’s call. Interview with the administrator at 2:15 p.m. on 11/06/25 revealed V1 mainly answers phones in the reception area and does not interact directly with residents. Interviews with four (04) out of seven (07) staff revealed they have seen V1 perform staff duties without supervision. Interviews with four (04) out of eleven (11) residents revealed they have seen V1 perform staff duties without supervision. Six (06) out of eleven (11) residents were unsure. Based on observations, interviews, and record review, V1 has performed receptionist duties without sufficient supervision. Therefore, the allegation is deemed SUBSTANTIATED at this time. Exit interview conducted. Appeal rights discussed. Copy of report provided.

Citations

6 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(b)Type B

    87411 (b) Personnel Requirements -General - All persons who supervise employees or who supervise or care for residents shall be at least eighteen (18) years of age. Based on record review and interviews, the licensee did not comply with the above section through leaving Volunteer #1 (V1) to supervise residents without supervision which posed a potential risk to the Health, Safety, or Personal Rights to persons in care.

  • 87705(d)Type A

    Auditory exit monitoring for elopement risk

    87705 Care of Persons with Dementia -(d) The licensee shall ensure that the facility has an auditory device... to monitor exits on exterior doors... accessible to those residents who may be at risk for elopement This requirement was not met as evidenced by: Based on observations and interviews, the licensee did not comply with the section cited above in leaving the roof accesible and unlocked which posed an immediate risk to the Health, Safety, or Personal Rights to persons in care.

  • 1569.72(c)Type A

    §1569.72 Bedridden residents - (c) ... bedridden persons may be admitted to, and remain in, residential care facilities for the elderly that secure and maintain an appropriate fire clearance. This requirement was not as evidenced by: Based on record review and interviews, the licensee did not comply with the above section in allowing Resident #1 (R1) to reside in a room not designated for bedridden residents which posed an immediate risk to the Health, Safety, or Personal Rights to persons in care.

  • 1569.683(a)Type B

    §1569.683 Eviction notices... (a) In addition... (4) The following statement: "In order to evict a resident ...the... facility... must file an unlawful detainer action in superior court and receive a written judgment. This requirement was not met as evidenced by: Based on record review and interviews, the licensee did not comply with the section cited above in the eviction notice of Resident #2 (R2) which posed a potential risk to the Health, Safety, or Personal Rights to persons in care.

  • 87405(d)(2)Type B

    Conformance with applicable laws and regulations

    87405 Administrator - Qualifications and Duties (d) The administrator shall have the qualifications specified in Sections 87405(d)(1) through (7)... (2) Knowledge of and ability to conform to the applicable laws, rules and regulations. This requirement was not met as evidenced by: Based on record review and interviews, the licensee did not comply with the section cited above in issuing a misleading notice to residents which posed a potential risk to the Health, Safety, or Personal Rights to persons in care.

  • 87468.1(a)(6)Type A

    Freedom to leave and not be locked in

    87468.1 Personal Rights of Residents in All Facilities (a) Residents... shall have... the following personal rights: (6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This requirement was not met as evidenced by: Based on observations and interviews, the licensee did not comply with the section cited above in locking the northern emergency exit to the assembly point which posed an immediate risk to the Health, Safety, or Personal Rights to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 4, 2025 inspection of VALLEY SILVERTOWN?

This was a complaint inspection of VALLEY SILVERTOWN on December 4, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to VALLEY SILVERTOWN on December 4, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87411 (b) Personnel Requirements -General - All persons who supervise employees or who supervise or care for residents s..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.