complaint·December 13, 2022

Continuation from 9099 3 out of 4 Staff did not agree with the allegation. 1 out of 4 Staff did not know anything about allegation. Staff (S#2 -S#3) do not agree with the allegation. S#2 stated, “No, we always give the medication unless the medical is waiting for approval from the doctor”. S#4 stated, “I don’t know anything about that because it is not my department, I only clean” 1 out of 10 Residents agreed with the allegation. 8 out of 10 Residents did not agree with the allegation. 1 out of 10 residents did not know anything about the allegation. R#7 Stated, “Yes, It has happened a couple of times but later Med-Tech give me the missed medication, not a big deal” R#1 stated, “No, staff always dispense it as far as I know”. R#4 stated, “I don’t know anything about that because Med-Tech bring me the medication”. Investigation revealed the following: Based on interviews, available evidence, observation, information received, and records reviewed there was not enough sufficient evidence to support the allegations. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated. A copy of the Complaint Investigation Report LIC 9099 and LIC9099-C was provided to Care Coordinator Medication, Chanel Lee. There were no deficiencies cited. An exit interview was conducted.