complaint·July 11, 2022

Family Member (R1 FM) regarding personal belongings dated 6/30/22. LPA additionally conducted a tour of facility which included observations of living room, dining room, kitchen and random resident rooms which included R1's room. LPA attempted a phone call to Unity First Hospice Care Inc. Investigation revealed the following: Regarding allegation, Staff did not ensure a safe and healthy environment by speaking inappropriately to a resident , it is alleged that facility staff made inappropriate comments to a facility resident and that facility is not providing appropriate physical care to a resident as prescribed. Interviews conducted with facility licensee Mr. Amirjanyan and Administrator Yelena Amirjanya reve aled that facility staff provide a safe and healthy environment to all facility residents at all times. They denied that any facility staff have ever spoken inappropriately to any facility resident and stated that staff take very good care of all facility residents at all times. Interviews conducted with S1-2 revealed that staff ensure a safe and healthy environment for all residents at all times and provide the appropriate needed care that each facility resident needs. S1-2 denied ever making any inappropriate comments or speaking inappropriately to any facility resident and stated that they treat all facility residents with dignity and respect at all times. 3 out of 3 residents that were interviewed stated that they are happy at the facility and stated that facility have not spoken to them inappropriately. 3 out of 3 residents stated that they are happy at the facility, feel safe at the facility and do not have any concerns. Interview with R1 revealed that they are happy at the facility and they live at the facility due to their personal choice. LPA observed staff interactions with facility residents and observed staff tending to residents and speaking to them in an appropriate manner. Based on interviews conducted with facility staff, facility residents, and LPA observations, there was not enough supportive evidence to concur with the reported allegation. Regarding allegation, Staff would not allow resident to have personal property, it is alleged that facility staff did not allow resident to take their wheelchair and oxygen machine. Interviews conducted with Licensee Mr. Amirjanyan and Administrator Yelena Amirjanya revealed that R1 FM came to the facility on 6/30/22 and chose to independently remove R1 from the facility to individually care for and take responsibility for R1. R1 agreed to leave with R1 FM and took all their belongings. R1 FM signed a letter indicating that they were taking full responsibility of R1 and was taking all of R1's belongings including all medications. They stated that the only items that the facility did not allow R1's FM to take were the wheelchair and oxygen machine due to the items being property of Unity First Hospice Care Inc and assigned to R1 as Durable Medical Equipment (DME) for use at the facility and R1 FM was relocating R1 to a different county in California. LPA reviewed Unity First Hospice Care Inc paperwork and observed that both items are listed as DME equipment. LPA attempted to contact hospice agency but was not able to reach anyone. LPA also reviewed Note signed by R1FM which listed R1's belongings that were taken on 6/30/22. Interviews conducted with R1-3 revealed that they do not have any concerns regarding their personal property and they stated that they do not have any concerns regarding the facility or the services received at the facility. R1 stated that they want to live at the facility and no longer wish to live with R1 FM. Interview conducted with Kern Medical Emergency Department LVN DF revealed that R1 was left at the hospital by R1 FM due to R1 FM not being able to care for R1 and did not leave any belongings for R1. LVN DF stated that R1 did not have a medical reason to be left at the hospital and stated that R1 told them that they wanted to return to the facility. R1 was transferred from the hospital back to the facility with no belongings as R1 FM left R1 at the hospital with no belongings. LPA toured the facility including R1's room and did not observe anything of concern. Administrator stated that R1 FM came to the facility on 7/10/22 and dropped off some of R1's belongings. Based on interviews conducted with facility staff, facility residents, Kern Medical Emergency Department LVN DF, LPA observations, and LPA review of records, there was not enough supportive evidence to concur with the reported allegation. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED . Exit interview held. A copy of the report was provided to Licensee Vahag Amirjanyan .