Incident investigation·December 5, 2024

Licensing Program Analyst (LPA) Bennette Pena conducted an unannounced Case Management visit to investigate a self reported incident received by CCLD on 10/18/2024 of suspected elder abuse by staff on Resident #1. LPA met with Joshua Castillo, Executive Director and explained the purpose of the visit. The report stated that on 10/18/24 at approximately 9:15am, Witness #1 (W1) called Staff #1 (S1) to report an inappropriate conversation at a family dinner involving Resident #1 (R1) and Staff #2 (S2). W1 mentioned hearing about R1 "smooching someone," and R1 mentioned S2’s name. Other family members of R1 also thought the conversation was inappropriate. Staff spoke to R1 and S2 to investigate the allegation. R1 confirmed the dinner and conversation but denied any relationship with S2. S2 stated that he only assists with maintenance requests in R1’s apartment and denied any relationship or physical contact with R1. During today's visit, LPA interviewed (6) staff members, Resident #1 (R1) and obtained copies of the staff/resident rosters and R1's files such as Emergency and Identification Information, Admission Agreement and latest Physician's report. According to S1, he received a call at approximately 9:15am on 10/18/2024 from W1 who reported the inappropriate conversation he had with R1 during a family dinner. On the same day, S1 along with other staff members conducted an immediate investigation and spoke with R1 and S2. R1 mentioned that she finds S2 good-looking but stated that nothing has or will happen between them because of her age and denied any communication or physical contact with S2. Afterward, S1 sent SOC 341 incident report to CCL and LTC Ombudsman. According to S1, there was no credible evidence found on his investigation to substantiate it. S4 stated R1 never complained about pain in any parts of her body and no noticeable injuries found on her. All staff concluded that there is no relationship between R1 and S2. R1’s gestures and comments were perceived as light-hearted and not indicating any actual romantic interest or relationship between them. LPA reviewed R1's Physician's report which showed that R1 is ambulatory and independent. LPA spoke with R1 and S2 in person during the visit, and both denied having any type of relationship between them. There was no additional evidence of inappropriate behavior to suggest a sexual relationship between R1 and S2. Moreover, LPA was unable to find anyone to corroborate that the alleged incident or sexual abuse occurred at this time. Based on the information gathered, there is no signs of neglect or lack of supervision found. No deficiency was issued. An exit interview was held, and a copy of this report was provided to the Executive Director, Joshua Castillo.