complaint·November 5, 2024

They get lunch around noon and dinner about 5:30pm. If a resident chooses to eat at different times, they will provide them the meals when they want it. Staff stated they cook a variety of nutritious foods for them. They ask the residents what they like to eat and will go shopping for the items. Their meals include a meat, grain, vegetables, fruits, and juice. LPA observed fresh fruits and vegetables and frozen meats in the refrigerator. Staff stated they use fresh ingredients and seldom canned goods. If a resident requests for more servings, staff will give it to them. LPA interviewed 2 residents who stated they get 3 meals a day plus snacks. They are provided more if they want it. They stated the meals include meats, rice, vegetables, and fruits. Allegation - Staff discriminates against resident. It is alleged that Staff stated that a resident is “fat enough and doesn’t need much food.” LPA interviewed the Administrator and Staff. Staff interviewed denied saying the phrase and stated that Resident #1 (R1) will comment on his/her own weight. They stated they do not deprive resident(s) any food. They will ask residents what they like to eat and make it for them. Staff stated they treat the residents the same and with respect. Two residents were interviewed, and they do not feel discriminated living here. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted with the Administrator. A copy of this report along with the appeal rights was provided.