complaint·May 9, 2022

On 05/09/22, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit, and met with Administrator Maria Tostado. The Department conducted interviews with staff, residents, and reviewed file and medical records. Per medical records reviewed, resident had a fracture that was age-indeterminate, therefore it is unknown whether it is an old or new fracture. Medical records also stated resident did not have any skin breakdown or wound/ulcer problems. Facility staff denied the allegations. There is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are Unsubstantiated. Exit interview was conducted. Copy of this report was provided to the Administrator.