Complaint·August 15, 2024

On 08/15/2024, Licensing Program Analyst (LPA) V Gorban unannounced visited facility stated above to commence a complaint investigation, stated the purpose of the visit and was allowed entry into the facility by staff. Resident Services Director Eva Reitler was notified of Licensing visit and was able to attend the visit. During this visit LPA toured the facility performing safety checks, also LPA interviewed staff, Administrator, and residents. After the tour LPA discussed the findings with the RSD. Allegation: Facility staff is retaliating due to complaint that was filed against facility. During this visit LPA interviewed Administrator, staff and residents. Based on observation and interviews no retaliation against staff was revealed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated Exit interview conducted and copy of this report provided to Administrator for facility records.