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Inspection visit

Complaint

PARK LANE, THELicense 2752943223 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Regarding the allegation Facility staff did not provide refund to resident's responsible person. The facility acknowledges Resident 1's Responsible Party is owed refund of 40% of the 6,000 dollar "Community Fee." Resident 1's Responsible Party has not been refunded this portion of the "Community Fee" Based on LPA interviews conducted and records reviewed the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Regarding the allegation Facility staff did not follow admissions agreement. The facilities Admission Agreement documents "D. Community Fee (v) If this agreement terminates and you leave the community, for any reason, during the third month of residency, you will be entitled to a refund of forty percent (40%) of the balance after a $500 fee is deducted. The facility has not refunded Resident 1's Responsible party for entitled portion of fee, therefore is not following Admissions Agreement. Based on LPA interviews conducted, and records reviewed the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. The following deficiencies are being cited Per Title Regulations, Exit interview conducted with Aaron Windbigler, and a copy of this report along with appeals rights provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1669.652Type B

    §1569.652 Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed. The following requirement has not been met as eveidenced by: The facility has not refunded portion of "Community fee" to Resident 1's Responsible Party more than 15 days after the passing of Resident 1, which poses a potential, health, safety, or personal rights risk to residents in care.

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  • 87465(a)Type A

    Develop required incidental medical care plan

    87465 Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The following requirement has not been met as evidenced by: Resident 1 fell on 01/14/2024 around 05:00 a.m., despite being in visible pain was not provided medical care until 8 p.m., which poses an immediate, health, safety or personal rights risk to resident in care.

  • 875057(a)(f)Type B

    87507 Admission Agreements (a) The licensee shall complete an individual written admission agreement, as defined in Section 87101(a), with each resident or the resident's representative, if any.(f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments. The following requirement has not been met as evidenced by: Resident 1's Admission Agreement reads 40 percent of "Community Fee" should be refunded. Resident 1's Responsible Party has not received refund, which poses a potential, health, safety, or personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 20, 2024 inspection of PARK LANE, THE?

This was a complaint inspection of PARK LANE, THE on November 20, 2024. 3 citations were issued: 1 Type A (serious) and 2 Type B.

Were any citations issued to PARK LANE, THE on November 20, 2024?

Yes, 3 citations were issued (1 Type A, 2 Type B). The first citation was for: "§1569.652 Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.