Public Record
Ns Care
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (714) 599-3531
- Address
- 10431 Avenida Cinco De Mayo
- Licensed since
Orange County context
1,105*CCLD
Total facilities
3.4*CCLD
Avg citations
7.3*CCLD
Avg visits
2.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
23 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87413(a)(1)Type A
Based on observation and record review, the licensee did not comply with the section cited above, which poses an immediate health and safety risk to persons in care. Licensee stated S2 works M-F and S1 covers all other shifts. There are currently three non-ambulatory residents in care.
- 87463(a)Type B
Based on observation and record review, the licensee did not comply with the section cited above, which poses an potential health and safety risk to persons in care. LPA observed incomplete records for three out of three residents in care. LPA observed missing Needs and Service Plans, Consent Forms, ID & Emergency Contacts Forms, and Personal Rights.
- 1569.311Type A
Based on observation, the licensee did not comply with the section cited above, which poses an immediate risk to the health and safety of persons in care. LPA did not observe any carbon monoxide detectors installed/operational during the visit.
- 87303(a)Type B
Based on observation, the licensee did not comply with the section cited above in one out of five stove burners that were non operational, which poses a potential health and safety risk to persons in care.
- 87309(a)Type A
Based on observation, the licensee did not comply with the section cited above, which poses an immediate health and safety risk to persons in care. LPA observed toxins and sharps unsecured throughout the facility.
- 87412(a)(13)Type A
Based on observation, interview, and record review, the licensee did not comply with the section cited above. LPA reviewed Guardian roster and did not observe a background clearance or association for S3 and S4. The two indiviuals are not associated with the facility. This poses an immediate health, safety, and personal rights risk to persons in care.CIVIL PENALTIES ASSESSED.
- 87412(f)Type A
Based on observation and record review, the licensee did not comply with the section cited above, which poses an immediate health and safety risk to persons in care. The licensee provided 1 out of 4 staff files during inspection. No additional records were available.
- 87555(b)(28)Type A
Based on observation, the licensee did not comply with the section cited above, which poses an immediate health and safety risk to persons in care. LPA observed expired perishable and non-perishable items.
- 87555(b)(27)Type B
Based on observation, the licensee did not comply with the section cited above, which poses a potential health and safety risk to persons in care. LPA observed a large amount of clutter in garage with no available walkways. LPA observed 4 or more areas of dog feces in backyard, dog hair in several areas throughout the facility, and unsanitary conditions in the kitchen used for residents in care. LPA also observed several knats in kitchen.
- 87465(h)(4)Type A
Based on observation and record review, the licensee did not comply with the section cited above, which poses an immediate health and safety risk to persons in care. LPA observed three or more medication bottle and pills without label and out of compliance with state and federal laws.
- 87465(h)(2)Type A
Based on observation and record review, the licensee did not comply with the section cited above, which poses an immediate health and safety risk to persons in care. LPA observed medications for current and former residents, unsecured throughout the facility.
- 87465(a)(6)Type A
Based on observation and record review, the licensee did not comply with the section cited above, which poses an immediate health and safety risk to persons in care. LPA observed the facility does not keep a record of centrally stored medication for three out of three residents in care.
- 1569.618(c)(3)Type A
Based on observation and record review, the licensee did not comply with the section cited above, which poses an immediate health and safety risk to persons in care. LPA did not observe any record of First Aid and CPR training for staff.
- 87465(a)(1)Type B
87465(a) (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents.This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. LPA reviewed R1’s record that medical appointments for labratory and OBGYN were not scheduled by facility. This poses a potential health, safety, and personal rights risk to persons in care.
- 87355(e)(3)Type A
87355 (e)(3) All individuals subject to a criminal record review... shall prior to working, residing or volunteering in a licensed facility: (3)Request a transfer of a criminal record clearance...This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. LPA reviewed Guardian Roster and confirmed I1’s is not background cleared and associated with the facility. This poses an immediate health, safety, and personal rights risk to persons in care.
2024
- 1569.695(e)(3)Type B
Based on LPAs record review, observations and interview, the licensee did not comply with the section cited above in six of six residents which poses a potential health, safety or personal rights risk to persons in care.
- 1569.618(c)(3)Type A
Based on LPAs file review and interviews, the licensee did not comply with the section cited above in four of four staff which poses an immediate health, safety or personal rights risk to persons in care.
- 87411(f)Type B
Based on LPAs file review and interview the licensee did not comply with the section cited above in four of four staff which poses a potential health, safety or personal rights risk to persons in care.
- 87307(d)(6)Type B
87307(d)(6) Personal Accommodations and Services: (d)The following space and safety provisions shall apply to all facilities:(6)All outdoor and indoor passageways and stairways shall be kept free of obstruction...At 4:25pm, while conducting tour of CONTINUED CONT..facility premises, LPA Quiroz observed 3 vehicles parked on facility driveway and 2 vehicles on side walk/street of which 3 of 5 have expired tags and 1 of 5 is not operable. (L/AD) Sofroni indicated "Yeah they still have expired tags, and the 69 Chevy...CONTINUE...
- 87203Type B
87203: Fire Safety-All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement is not being met as evidenced by: At 4:30pm while CONT...conducting tour in the garage area, LPA Quiroz observed clutter and not able to walk through the garage area. This was verified with (L/AD) Sofroni who indicated "Yeah, it's still bad. I know need to clean it." This poses a potential risk to residents in care
- 87355(a)Type A
87355(a) Criminal Record Clearance. (a) The Department shall conduct a criminal record review of all individuals... and shall have the authority to approve or deny... presence in the facility, based upon the results of such review. This requirement was not met as evidenced by: CONT CONT...Based on file review and interview, the Facility did no secure criminal background clearance for CG1. CG1 was allowed to work at the facility and have direct contact with the residents without criminal background clearance since 6/6/24 at 8am. CONTINUE...
- 87307(d)(6)Type B
87307(d)(6) Personal Accommodations and Services: (d)The following space and safety provisions shall apply to all facilities:(6)All outdoor and indoor passageways and stairways shall be kept free of obstruction. At 12:33pm, while conducting tour of outdoor premises, LPA Quiroz observed CONT...
- 87203Type B
87203: Fire Safety-All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement is not being met as evidenced by: At 1:02pm while CONT... CONT...conducting tour in the garage area, LPA Quiroz observed clutter and not able to walk through the garage area. This was verified with (L/AD) Sofroni who indicated "Yeah, it's bad. I know need to clean it." This poses a potential risk to residents in care
Inspection record
10 visits on record since 2021. Most recent on 2025-12-04.
4 routine inspections, 2 complaint visits. 2 complaints on record, 1 of 2 substantiated.
- Inspection10 Type A · 3 Type BRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Inspection1 Type A · 2 Type BRead inspector’s narrative
- Other1 Type A · 2 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Other2 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
23 citations across the record on file
Nearby
Other licensed assisted living facilities in Fountain Valley
FAQ
Common questions about this facility
Is Ns Care licensed in California?
Yes, Ns Care is currently licensed in California. It has been licensed since 2012.
How many citations does Ns Care have?
Ns Care has 23 citations on record: 13 Type A (more serious) and 10 Type B citations. It has received 10 visits (4 inspections, 2 complaint visits, 4 other visits).
When was Ns Care last inspected?
Ns Care was last inspected on December 4, 2025 (about 6 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Ns Care?
Ns Care is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Fountain Valley, Orange County, California.
How does Ns Care compare to other assisted living facilities in Orange County?
Ns Care has 23 citations. The county average is 3.4 citations per facility. There are 1,105 assisted living facilities in Orange County.
Does Ns Care have any serious violations?
Ns Care has 13 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Ns Care had any complaint inspections?
Ns Care has received 2 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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