complaint·July 15, 2024

was being done. They indicated that there were various ways that the facility would notify the residents of the remodel whether it was by a paper notice, meeting, postings, and notices posted throughout the facility. They indicated that the remodel did not affect the comfort, care or supervision for them. Interview with staff (S1) indicated that when there is a possible move in, they notify them of the situation. S1 indicated that there was no construction being done but rather a refresh of painting the interior/exterior, flooring, and furnisher in common spaces. S1 indicated that the refresh did not create a disruption to the environment that would create an obstacle for the care and supervisor of the residents. S1 indicated that when they were made aware that there was to be painting by residents’ room, they asked the painters to stop work in that area until further notice. Interviews with residents verified the state from S1. Interview with witness (W1) revealed that they did not observe the room to have a tarp in the sliding door of the balcony and that on one occasion they observed painters getting ready to work however it stopped shortly after and workers moved to another area of the facility. Furthermore, they stated that the facility staff did a great job of providing the care needed for the resident in the sensitive time that they were presented with.Evidence presented to LPA did not present any observations of a tarp in the room or of construction being done. LPA toured the physical plan of the facility and toured the resident’s room in question. LPA did not observed any construction being done at the facility. LPA observed that there was a working AC unit giving out cool air in resident room in question. LPA took measurements of the temperature on multiple areas of the room including the areas where the sun was entering room directly and the measurements were between 78.2-79.9 Fahrenheit degrees. Per regulation section 87303(b)(2) Maintenance and Operation: A comfortable temperature for residents shall be maintained at all times. The facility shall cool rooms to a comfortable range, between 78 degrees F (26 degrees C) and 85 degrees F (30 degrees C), or in areas of extreme heat to 30 degrees F less than the outside temperature. Based on the information mentioned above, the Department is unable to ascertain if the allegations occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. An exit interview was conducted with the Executive Director and a copy of this LIC9099 report was left at facility.