Public Record
Heartwell Care Villa
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About this facility
Operating details and county context
Operating details
- Capacity
- 4 residents
- Phone
- (714) 622-5471
- Address
- 5591 Norma Drive
- Licensed since
Orange County context
1,105*CCLD
Total facilities
3.4*CCLD
Avg citations
7.3*CCLD
Avg visits
2.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
1 citation on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 87303(e)(3)Type B
Based on LPA's observation, the water temperature was very high, reaching 152.4 F degrees. The facility staff tried to adjust the temperature but it was still too high. This poses as a potential health and safety risk to residents in care.
Inspection record
6 visits on record since 2021. Most recent on 2025-06-12.
4 routine inspections, 2 complaint visits. 1 complaint on record.
- Inspection1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
1 citation across the record on file
Nearby
Other licensed assisted living facilities in Westminster
FAQ
Common questions about this facility
Is Heartwell Care Villa licensed in California?
Yes, Heartwell Care Villa is currently licensed in California. It has been licensed since 2017.
How many citations does Heartwell Care Villa have?
Heartwell Care Villa has 1 citation on record: 1 Type B citation. It has received 6 visits (4 inspections, 2 complaint visits).
When was Heartwell Care Villa last inspected?
Heartwell Care Villa was last inspected on June 12, 2025 (about 12 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Heartwell Care Villa?
Heartwell Care Villa is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 4 residents. It is located in Westminster, Orange County, California.
How does Heartwell Care Villa compare to other assisted living facilities in Orange County?
Heartwell Care Villa has 1 citations, which is below the county average of 3.4 citations per facility. There are 1,105 assisted living facilities in Orange County.
Does Heartwell Care Villa have any serious violations?
Heartwell Care Villa has no Type A (serious) citations. All 1 citation on record are Type B, which are less serious regulatory violations.
Has Heartwell Care Villa had any complaint inspections?
Heartwell Care Villa has received 2 complaint-triggered inspections. Complaint inspections are triggered when someone reports a concern to CCLD.
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