Public Record
Flowers Family Care
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (949) 274-0634
- Address
- 1009 W 20th St.
- Licensed since
Orange County context
1,105*CCLD
Total facilities
3.4*CCLD
Avg citations
7.3*CCLD
Avg visits
2.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
15 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87411(h)Type A
All services requiring specialized skills shall be performed by personnel qualified by training or experience in accordance with recognized professional standards. This req is not met as evidenced by: Based on observation and interviews conducted, the licensee failed to ensure a licensed professional inserted resident's glucose monitoring device which poses an immediate health and safety risk to residents in care.
- 87307(e)(1)(A)Type B
- 87463(h)Type B
Based on record review, the licensee did not comply with the section cited above in four out of five residents without an updated physician report which poses a potential health, safety or personal rights risk to persons in care.
- 87307(e)(1)(A)Type B
Based on observation, the licensee did not comply with the section cited above in two out of five cook top knobs do not have protective mechanisms on (photo) which poses a potential health, safety or personal rights risk to persons in care.
- 87705(f)(2)Type A
Based on observation, the licensee did not comply with the section cited above. LPA observed the exit gate is locked with a padlock which poses an immediate health, safety or personal rights risk to persons in care.
2025
- 87608(a)(3)Type B
Based on record review, the licensee did not comply with the section cited above in two out of two residents without physician orders for bed rails which poses a potential health, safety or personal rights risk to persons in care.
- 87608(a)(5)Type A
Based on observation, the licensee did not comply with the section cited above in two out of two residents with full bed rails and are not accepted to hospice which poses an immediate health, safety or personal rights risk to persons in care.
- 1569.625(b)(2)Type B
Based on record review, the licensee did not comply with the section cited above in three out of three staff who do not have proof of required training which poses a potential health, safety or personal rights risk to persons in care.
- 87456(a)(2)Type B
Based on record review, the licensee did not comply with the section cited above in three out of three residents without a pre-appraisal which poses a potential health, safety or personal rights risk to persons in care.
2024
- 87705(f)(2)Type A
The following shall be stored inaccessible to residents with dementia:Over-the-counter medication, nutritional supplements or vitamins.. cleaning supplies and disinfectants. This requirement is not being met as evidenced by: Based on observation, Licensee failed to ensure vitamins/ supplements are secured. LPA observed vitamins/ supplements unsecured in R4's room. This poses an immediate health and safety risk to resident's in care.
- 87465(h)(2)Type A
Based on observation, the licensee did not comply with the section cited above. LPA observed unsecured medications in the kitchen as well as the medication cabinet which poses an immediate health and safety risk to persons in care.
- 87628(a)Type A
Based on interview and record review, the licensee did not comply with the section cited above. Facility is performing finger sticks/ glucose testing for Resident 3 which poses an immediate health and safety risk to persons in care.
- 1569.695(c)Type A
Based on observation, the licensee did not comply with the section cited above. Facility has not conducted emergency drills which poses an immediate health and safety risk to persons in care.
2023
- 87412(c)Type B
Licensees shall maintain in the personnel records verification of required staff training and orientation. This requirement is not being met as evidenced by: Based on observation, Licensee failed to ensure proof of training is maintained in the personnel file. Three out of three staff do not have current training in the file. This poses a potential health and safety risk to residents in care.
- 87405(a)Type B
All facilities shall have a qualified and currently certified administrator.. The administrator shall have sufficient freedom from other responsibilities and shall be on the premises a sufficient number of hours.. This requirement is not being met as evidenced by: Based on interviews conducted, Administrator failed to ensure that administrator coverage is sufficient for running the facility effectively. This poses a potential health and safety risk to residents in care.
Inspection record
17 visits on record since 2022. Most recent on 2026-05-08.
3 routine inspections, 4 complaint visits. 2 complaints on record, 1 of 2 substantiated.
- Other1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type A · 2 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type A · 3 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Inspection3 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
15 citations across the record on file
Nearby
Other licensed assisted living facilities in Santa Ana
FAQ
Common questions about this facility
Is Flowers Family Care licensed in California?
Yes, Flowers Family Care is currently licensed in California. It has been licensed since 2022.
How many citations does Flowers Family Care have?
Flowers Family Care has 15 citations on record: 7 Type A (more serious) and 7 Type B citations. It has received 17 visits (3 inspections, 4 complaint visits, 10 other visits).
When was Flowers Family Care last inspected?
Flowers Family Care was last inspected on May 8, 2026 (2 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Flowers Family Care?
Flowers Family Care is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Santa Ana, Orange County, California.
How does Flowers Family Care compare to other assisted living facilities in Orange County?
Flowers Family Care has 15 citations. The county average is 3.4 citations per facility. There are 1,105 assisted living facilities in Orange County.
Does Flowers Family Care have any serious violations?
Flowers Family Care has 7 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Flowers Family Care had any complaint inspections?
Flowers Family Care has received 4 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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