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Inspection visit

Health check

HILLS OF SHAY DEL, THELicense 3060061183 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

On February 17, 2026, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to conduct a Case Management - Health Checks inspection. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Licensee Allen Medina was notified via telephone but was unable to assist with the inspection. On today's visit, LPA observed five residents in care and two care giving staff present. LPA observed residents to be in clean clothes. LPA, accompanied by a caregiver staff, conducted a tour of the physical plant. LPA inspected the five resident bedrooms and observed them to be free of hazards. LPA observed residents bedrooms to have the required furnishings of a bed, a chair, a chest of drawers, and a lamp. LPA observed resident beds to have clean linens and blankets. LPA observed additional linens to be stored in a hallway closet. LPA observed the lights in each of the resident's bedroom to be operational. LPA inspected the two shared resident bathrooms and observed them to be clean. Bathrooms were equipped with grab bars and non-skid floor mats. The water in each of the resident bathrooms was operational and measured between 131.5 and 132.8 degrees Fahrenheit. LPA observed the facility has a two day perishable and seven day nonperishable food supply on hand. LPA observed kitchen appliances to be clean and operational. LPA observed the facility has a three day emergency food and water supply stored in the attached two car garage. No health or safety concerns were observed during the visit. LPA observed all of the facilities utilities to be operational during the visit. LPA additionally conducted interviews with three staff and five residents during the visit. Three out of the three staff interviewed stated that they were supposed to be paid on February 13, 2026, for the hours them worked from January 21 to February 3, 2026. CONTINUED ON LIC809-C However, the three staff stated that they have not been paid yet and do not know when they will be paid. Additionally, the three staff stated that they have been paid late in previous pay periods. LPA observed that the Licensee currently does not have liability insurance for the facility. Additionally, the Department requested the Licensee to provide the following documents for this facility by 3 PM, February 6, 2026, to assess their current financial situation: Financial records (balance sheets, income statements, general ledgers) from October 2025 to January 2026. Mortgage payments from October 2025 to January 2026. Utility bills (electricity, water, gas, internet) from October 2025 to January 2026. Payroll records from October 2025 to January 2026. As of the agreed upon due date, the Licensee did not provide any financial records or payroll records. The Licensee did not provide the mortgage payments from November 2025 to January 2026. The Licensee also did not submit the full extent of the utility bills requested. Based on the observations made during today's visit, deficiencies are being cited on the attached LIC809D pages. An exit interview was conducted with Licensee Allen Medina via telephone. A copy of the report and Appeal Rights were provided to an authorized facility representative.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.605Type A

    §1569.605 Liability insurance; coverage requirements: ..all residential care facilities for the elderly.. shall maintain liability insurance covering injury to residents and guests..This requirement was not evidenced by: Based on observation, interviews, and records reviewed, the Licensee did not ensure there was RCFE liability insurance for the facility. This poses an immediate health, safety, and personal rights risk to persons in care.

  • 87213Type A

    87213 Finances: The licensee shall have a financial plan.. shall maintain adequate financial records; and shall submit such financial reports as may be required upon the written request of the licensing agency...This requirement was not evidenced by: Based on observation and records reviewed, the Licensee did not provide all the requested documents to Community Care Licensing as agreed upon. Additionally, the Licensee did not ensure staff have been paid on schedule. This poses an immedate health, safety, and personal rights risk to persons in care.

  • 87303(e)(2)Type A

    87303 Maintenance and Operation: (e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents ...shall be.. not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C).This requirment was not evidenced by: Based on observation, the Licensee did not ensure the water measured within regulatory requirements as the hot water temperature measured between 131.5 and 132.8 degrees Fahrenheit. This poses an immediate health, safety, and personal rights risk to persons in care.

  • 87507(f)Type B

    87507 Admission Agreement: (f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments.This requirement was not evidenced by: Based on inteviews conducted and records reviewed, the Licensee's did not issue a refund to Resident #1's responsible party after his death. This poses a potential health, safety, and personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 17, 2026 inspection of HILLS OF SHAY DEL, THE?

This was a other inspection of HILLS OF SHAY DEL, THE on February 17, 2026. 3 citations were issued: 3 Type A (serious).

Were any citations issued to HILLS OF SHAY DEL, THE on February 17, 2026?

Yes, 3 citations were issued (3 Type A, 0 Type B). The first citation was for: "§1569.605 Liability insurance; coverage requirements: ..all residential care facilities for the elderly.. shall maintain..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.