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Inspection visit

Health check

HILLS OF SHAY DEL, THELicense 3060061182 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On March 25, 2026, at 11:15 AM, Licensing Program Analyst (LPA) Edward Kim conducted an unannounced case management visit for a Health and Safety check. LPA Kim spoke with Administrator (ADMIN) Heddy Mae Oyson over the phone and explained the purpose of the visit. ADMIN Oyson stated they could not make it for today's visit and stated Caregiver (CG) Joey Sarmiento could sign in behalf of the facility. LPA Kim conducted a health and safety check. During the visit, LPA toured the facility and observed the following: LPA observed two staff on duty providing care to five residents. Facility maintained ample 2-day perishables and 7-day non-perishables in the kitchen. Staff stated food gets delivered one time per week. Resident hygiene supplies are stored in their bathrooms and extra supplies in the garage. The indoor temperature measured at 72 degrees F. All smoke detectors and carbon monoxide detectors were operational. All emergency disaster supplies were prepared and available in the garage. Facility land line (714) 646-9615 was tested and remains available. No obstacles observed in the backyard. All staff on LIC 500 are cleared and associated to the facility. Residents interviewed stated satisfaction with facility services and denied any issues with food supply or utilities. Facility did not notify Licensing, residents, and residents’ representatives that they received default notices of missed payments for the facility. LPA conducted interviews with three residents and two staff. The facility does not have current and valid insurance at the facility. As of today, the facility still has not provided current and valid insurance as agreed upon. Evaluation Report Continues on LIC 809-C Deficiencies were cited during the visit per Title 22 Division 6 Chapter 8 of the California Code of Regulations. The facility did not notify licensing, residents, and residents’ representatives of the default notices received. The Licensee is receiving the same citation that was issued during a previous visit conducted on March 2, 2026. The Licensee has not corrected the deficiency for not having a current and valid insurance. A Civil Penalty is being assessed for Failure to Correct/Repeat Violations for not having current and valid insurance The total amount of Civil Penalties assessed today are $900. An exit interview was conducted, and a copy of this report, LIC809D, appeal rights, and LIC 421FC were provided to Caregiver Joey Sarmiento.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.605Type A

    Liability insurance; coverage requirements: ..all residential care facilities for the elderly.. shall maintain liability insurance covering injury to residents and guests...This requirement was not met evidenced by Based on observation, interviews, and records reviewed, the Licensee did not ensure there was RCFE liability insurance for the facility. This poses an immediate health, safety, and personal rights risk to persons in care.

  • 87211(d)(4)Type A

    87211 Reporting Requirements (d) The licensee shall notify the Department... all residents, and... their representatives, in writing within two business days of any of the following... (4) The licensee receives a written notice of default of payment of rent...This requirement is not met as evidenced by: Based on Licensee interview, Licensee did not comply with the section cited above as they received notice of default on the mortgage for the facility due to being five months behind on mortgage payments and they have not provided any written notice to any resident or their family.

FAQ · About this visit

Common questions about this visit

What happened during the March 25, 2026 inspection of HILLS OF SHAY DEL, THE?

This was a other inspection of HILLS OF SHAY DEL, THE on March 25, 2026. 2 citations were issued: 2 Type A (serious).

Were any citations issued to HILLS OF SHAY DEL, THE on March 25, 2026?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "Liability insurance; coverage requirements: ..all residential care facilities for the elderly.. shall maintain liability..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.