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Inspection visit

Follow-up on corrections

HILLS OF ROCKAWAY, THELicense 3060061331 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

An office visit was scheduled on this day with Licensing Program Manager (LPM) Alisa Ortiz and Licensing Program Analyst (LPA) Rose Ruppert for the purposes of delivering findings into complaint control number 22-AS-20230927113557. LPA met with Licensees Maricel Nepumuceno, Allen Medina and Keak Vongphakdy. During the course of the investigation, the following deficiencies were observed. During the course of the investigation, it was determined that the facility does not have sufficient resources to meet operating costs for care of residents. Furthermore, during the investigation the Licensee was asked to provide the Department requested documents by Friday September 6, 2024. After failing to meet the deadline, an extension was granted and the requested financial documents were to be provided by COB September 26, 2024. The Licensee failed to provide the requested documents by the extended deadline and later advised they were on jury duty and would work on providing the requested information that day. No plan was put in place at the time the Licensee was unavailable to ensure supervision over the affairs of the licensed facility in an effort to conform with the Department’s authority to audit and inspect records requested. As of Tuesday October 8, 2024, the documents had still not been received. After several more requests, the full requested documentation was not received as of Thursday October 17, 2024. To date, requested documents such as bills for July and August of 2023 & LIC403A Balance Sheet Supplemental Schedule. The following is being cited per Title 22. An exit interview was conducted with Maricel Nepumuceno, Allen Medina and Keak Vongphakdy. and a copy of this report, LIC809-D, and appeal rights was provided at the time of exit.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87205(a)Type A

    87205(a) Accountability of Licensee. The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves. This requirement was not met as evidenced by: Licensee did not ensure policies were established to ensure records requested by the Department were provided during Licensees absence. This poses an immediate risk to residents in care.

  • 87213Type A

    87213 Finances. The licensee shall have a financial plan that conforms to the requirements of Section 87155, …that assures sufficient resources to meet operating costs for care of residents; may be required upon the written request of the licensing agency... This requirement was not met as evidence by: Licensee did not ensure financial plan implemented ensured income to cover operating expenses nor maintain sufficient cash reserves to cover operating expenses. This poses an immediate risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 30, 2025 inspection of HILLS OF ROCKAWAY, THE?

This was a other inspection of HILLS OF ROCKAWAY, THE on July 30, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to HILLS OF ROCKAWAY, THE on July 30, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87205(a) Accountability of Licensee. The licensee, whether an individual or other entity, shall exercise general supervi..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.