Public Record
The Hills of Rockaway
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (909) 450-1699
- Address
- 919 E Rockaway Drive
- Licensed since
Orange County context
1,105*CCLD
Total facilities
3.4*CCLD
Avg citations
7.3*CCLD
Avg visits
2.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
32 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87213Type A
87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.
- 1569.605Type A
On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.
- 87213Type A
87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.
- 1569.605Type A
On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.
- 87211(d)(4)Type A
(d) The licensee shall notify.. all residents, and... their representatives, in writing within two business days of any of the following... (4) The licensee receives a written notice of default of payment of rent...This requirement is not met as evidenced by: Based on record review, Licensee did not comply with the section cited above as they have not provided any written notice to any resident or their family, which poses an immediate personal rights risk to persons in care.
- 87213Type A
87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.
- 87211(d)(4)Type A
(d) The licensee shall notify.. all residents, and... their representatives, in writing within two business days of any of the following... (4) The licensee receives a written notice of default of payment of rent...This requirement is not met as evidenced by: Based on record review, Licensee did not comply with the section cited above as they have not provided any written notice to any resident or their family, which poses an immediate personal rights risk to persons in care.
- 1569.605Type A
On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.
- 87213Type A
87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.
- 87303(a)Type B
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include... procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: Based on observation, the Licensee did not comply with the section cited above as uneven flooring was observed in room 3, which poses a potential safety risk to persons in care.
- 87211(d)(4)Type A
(d) The licensee shall notify.. all residents, and... their representatives, in writing within two business days of any of the following... (4) The licensee receives a written notice of default of payment of rent...This requirement is not met as evidenced by: Based on record review, Licensee did not comply with the section cited above as they have not provided any written notice to any resident or their family, which poses an immediate personal rights risk to persons in care.
- 1569.605Type A
On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.
- 87213Type A
87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.
- 1569.605Type A
On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.
- 87211(d)(4)Type A
87211 Reporting Requirements (d) The licensee shall notify the Department... all residents, and... their representatives, in writing within two business days of any of the following... (4) The licensee receives a written notice of default of payment of rent...This requirement is not met as evidenced by: Based on Licensee interview, Licensee did not comply with the section cited above as they received notice of default on the mortgage for the facility due to being five months behind on mortgage payments and they have not provided any written notice to any resident or their family.
- 87213Type A
87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.
- 1569.605Type A
On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.
- 1569.605Type A
On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.
- 87506(a)Type A
87506 Resident Records (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility... readily available to facility staff and to licensing agency staff.This requirement is not met as evidenced by: Based upon record review, the Licensee did not comply with the section cited above in one of four resident records, which does not include an admission agreement, a medical assessment, or a pre-appraisal, which poses an immediate health, safety, and personal rights risk to persons in care.
- 87213Type A
87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.
- 87303(e)(2)Type A
Faucets used by residents for personal care.. shall deliver hot water... hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This req is not met as evidenced by: Based on observation, Licensee failed to ensure hot water was between 105 and 120 degrees F. Water temperature measured between 130.4 and 130.8 degrees F in facility restrooms which poses an immediate health and safety risk to residents in care.
- 87213Type A
87213 Finances: The licensee shall have a financial plan that conforms to the requirements of Section 87155, .. and that assures sufficient resources to meet operating costs for care of residents..This requirement is not met evidenced by: Based on interviews conducted, the Licensee did not have an adequate financial plan in place to ensure staff are paid on schedule, Staff are still owed wages from the last pay period. This poses an immediate health and safety risk to persons in care. Civil Penalty Assessed.
- 1569.605Type B
On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by Based on interviews conducted, the Licensee did not comply with the section cited above as facility was unable to provide a copy of liability insurance, which poses a potential health and safety risk to persons in care. CIVIL PENALTY ASSESSED
- 87468.1(a)(9)Type B
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(9) To have communications to the licensee from their representatives answered promptly and appropriately. This requirement was not met as evidence by Licensee stated staff did not respond resident's family for the month of Jan 2026. This poses a potential personal rights risk to persons in care.
- 87303(a)Type B
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This req is not met as evidenced by: Based on observation, Licensee failed to ensure facility was safe for residents. LPAs observed an uneven floor in room 3 which poses a potential health and safety risk to residents in care.
- 1569.605Type A
On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on Licensee interview, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.
- 87213Type A
The licensee shall have a financial plan... that assures sufficient resources to meet operating costs...; shall maintain adequate financial records... and... submit... financial reports... upon... request of... licensing...This requirement is not met as evidenced by: Based on staff interviews, the Licensee did not comply with the section cited above as staff were paid incomplete wages and financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.
2025
- 1569.605Type B
Based on AD interview and record review, the licensee did not comply with the section cited above as a current copy of liability insurance was not available for review and AD was unable to provide LPA with a copy, which poses a potential health, safety and personal rights risk to persons in care.
- 87213Type A
87213 Finances. The licensee shall have a financial plan that conforms to the requirements of Section 87155, …that assures sufficient resources to meet operating costs for care of residents; may be required upon the written request of the licensing agency... This requirement was not met as evidence by: Licensee did not ensure financial plan implemented ensured income to cover operating expenses nor maintain sufficient cash reserves to cover operating expenses. This poses an immediate risk to residents in care.
- 87205(a)Type A
87205(a) Accountability of Licensee. The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves. This requirement was not met as evidenced by: Licensee did not ensure policies were established to ensure records requested by the Department were provided during Licensees absence. This poses an immediate risk to residents in care.
- 87303(a)Type A
(a) The facility shall be clean, safe, sanitary and in good repair at all times.This requirement is not met as evidenced by:Based on observation, the licensee did not comply with section cited above as there is a plastic tube extending from a plumbing line on the side of the house into the yard draining sewage water, creating overflow from the yard onto the pathway in the backyard which poses an immediate health and safety risk to persons in care.
2023
- 87465(h)(2)Type A
Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not being met as evidenced by: Based on observation, Licensee failed to ensure centrally stored medications are inaccessible to residents in care. This poses an immediate health and safety risk to residents in care.
Inspection record
28 visits on record since 2022. Most recent on 2026-05-18.
2 routine inspections, 4 complaint visits. 3 complaints on record, 2 of 3 substantiated.
- Other2 Type ARead inspector’s narrative
- Other3 Type ARead inspector’s narrative
- Other3 Type ARead inspector’s narrative
- Other3 Type A · 1 Type BRead inspector’s narrative
- Other3 Type ARead inspector’s narrative
- Other2 Type ARead inspector’s narrative
- Other3 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- Other2 Type A · 2 Type BRead inspector’s narrative
- Other2 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
32 citations across the record on file
Nearby
Other licensed assisted living facilities in Placentia
FAQ
Common questions about this facility
Is The Hills of Rockaway licensed in California?
Yes, The Hills of Rockaway is currently licensed in California. It has been licensed since 2022.
How many citations does The Hills of Rockaway have?
The Hills of Rockaway has 32 citations on record: 27 Type A (more serious) and 5 Type B citations. It has received 28 visits (2 inspections, 4 complaint visits, 22 other visits).
When was The Hills of Rockaway last inspected?
The Hills of Rockaway was last inspected on May 18, 2026. California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is The Hills of Rockaway?
The Hills of Rockaway is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Placentia, Orange County, California.
How does The Hills of Rockaway compare to other assisted living facilities in Orange County?
The Hills of Rockaway has 32 citations. The county average is 3.4 citations per facility. There are 1,105 assisted living facilities in Orange County.
Does The Hills of Rockaway have any serious violations?
The Hills of Rockaway has 27 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has The Hills of Rockaway had any complaint inspections?
The Hills of Rockaway has received 4 complaint-triggered inspections. 2 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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