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Inspection visit

Health check

HILLS OF ROCKAWAY, THELicense 3060061334 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPAs) Kimberly Lyman and Andrea Mendivil conducted an unannounced health and safety case management visit. LPAs were greeted and granted entry into the facility and explained the reason for the visit. During the visit, LPAs toured the facility and observed the following: Facility appears clean and sanitary. Utilities are functional during today's visit including electricity, gas and water. Residents are relaxing in their rooms or in the living room watching television. LPAs observed lunch service which included sandwiches and tater tots. LPAs observed two day perishables and seven day non-perishables as well as emergency food and water. LPAs observed there is uneven flooring in room 3 presenting a fall risk for residents (photo). Water temperature was tested between 130.4 and 130.8 degrees F in facility restrooms. Interviews with staff indicated the staff were still owed wages from their last paycheck and were unsure when the wages owed would be paid. Staff were unable to provide a copy of the liability insurance as requested. Based on observations made during today’s inspection, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted, and a copy of this report and appeal rights was provided.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(9)Type B

    (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(9) To have communications to the licensee from their representatives answered promptly and appropriately. This requirement was not met as evidence by Licensee stated staff did not respond resident's family for the month of Jan 2026. This poses a potential personal rights risk to persons in care.

  • 1569.605Type B

    On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by Based on interviews conducted, the Licensee did not comply with the section cited above as facility was unable to provide a copy of liability insurance, which poses a potential health and safety risk to persons in care. CIVIL PENALTY ASSESSED

  • 87213Type A

    87213 Finances: The licensee shall have a financial plan that conforms to the requirements of Section 87155, .. and that assures sufficient resources to meet operating costs for care of residents..This requirement is not met evidenced by: Based on interviews conducted, the Licensee did not have an adequate financial plan in place to ensure staff are paid on schedule, Staff are still owed wages from the last pay period. This poses an immediate health and safety risk to persons in care. Civil Penalty Assessed.

  • 87303(e)(2)Type A

    Faucets used by residents for personal care.. shall deliver hot water... hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This req is not met as evidenced by: Based on observation, Licensee failed to ensure hot water was between 105 and 120 degrees F. Water temperature measured between 130.4 and 130.8 degrees F in facility restrooms which poses an immediate health and safety risk to residents in care.

  • 87303(a)Type B

    The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This req is not met as evidenced by: Based on observation, Licensee failed to ensure facility was safe for residents. LPAs observed an uneven floor in room 3 which poses a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 24, 2026 inspection of HILLS OF ROCKAWAY, THE?

This was a other inspection of HILLS OF ROCKAWAY, THE on February 24, 2026. 4 citations were issued: 2 Type A (serious) and 2 Type B.

Were any citations issued to HILLS OF ROCKAWAY, THE on February 24, 2026?

Yes, 4 citations were issued (2 Type A, 2 Type B). The first citation was for: "(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(9) To ..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.