complaint·June 19, 2025

Resident 4 (R4) reported that they inject themselves with their own insulin, but a few years ago staff would inject them, but they have not done so in the past two years. Resident 3(R3) reported that they inject themselves with their own insulin, but in the past staff has injected them, no time or dates were provided in regard to the last time staff injected them. Resident 2 (R2) reported that they inject themselves with their insulin, and they have never witnessed any staff injecting residents in care with insulin. Resident 1 (R1) reported that staff does not inject them with insulin, and if anyone helps them it is their daughter who comes to visit them. Based on the evidence gathered the preponderance standard has been met therefore the allegation stating, Facility staff are not ensuring that an appropriately skilled professional is assisting the resident with injections, is deemed substantiated. An exit interview was conducted and a copy of the report provided.