complaint·June 20, 2024

This meeting was a conference call and The Regional Health Services Director for the facility was also present. The ED reported that they presented the plan and informed RP that R1 needed medication management and they would have to agree to the new assessment and care plan in order for R1 to return to the facility. RP verified this report. The RP reported that they disagreed with the assessment and did not think R1 needed medication management, but they never received a copy of the care plan, so they didn’t have an opportunity to review the new care plan. RP stated they did not have a chance to approve or reject the care plan. The ED verified they did not send the new care plan to the RP because they were informed, they would not agree to it because it was not needed. The RP verified this report. R1 was cleared to return to the facility on or around June 7, 2024. R1 is currently at a SNF. The facility has taken no action to provide the RP with the new care plan or to contact R1 or RP. Based on the evidence gathered the preponderance of evidence standard has been met; therefore, the above allegation is substantiated. California Code of Regulations, (Title 22, Division 6, Chapter 8), is being cited on the attached LIC 9099D. An exit interview was conducted and a copy of the report along with appeal rights was provided. Based on the evidence gathered the allegation is deemed unsubstantiated, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted, and a copy of the report provided.