Incident investigation·April 14, 2025

Licensing Program Analyst (LPA) Ruth Martinez conducted an unannounced case management visit to follow up on an incident report received by the department on 03/27/25. LPA was greeted and granted entry into the facility and explained the reason for the visit. LPA spoke with Brenda Myers, Interim Executive Director. On 3/21/25 Executive Director received a report from family of resident (R1) about a theft at residents apartment. Family had video footage of a staff rummaging through a closet at R1's apartment and holding items that belonged to R1. Upon received information Executive Director immediately called OC Sheriff to the facility and identified staff. Executive Director and Health Services Director interviewed and began an internal investigation with identified staff and staff was place on suspension pending investigation. R1's decided to move out of the community and provided a vacate notice to facility and requested a refund. Executive Director informed R1 that a refund would be processed and provided to resident. Executive Director is still awaiting information from OC Sheriff and since resident moved out on 4/13/25. Exit interview conducted and a copy of this report was left at the facility.