Public Record
The Hills of Orchid
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (714) 430-7672
- Address
- 20271 Orchid Street
- Licensed since
Orange County context
1,105*CCLD
Total facilities
3.4*CCLD
Avg citations
7.3*CCLD
Avg visits
2.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
16 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87608(a)(3)Type B
Based on observation, interview, and record review, the licensee did not comply with the section cited above. LPA observed R1, R2, and R3 did not have a physician's order for their hospital beds. R1 does not have an physician's order for half rails. This poses/posed a potential health, safety or personal rights risk to persons in care.
- 87303(e)(2)Type A
Based on observation, interview, and record review, the licensee did not comply with the section cited above. LPA observed R2's bathroom hot water measured at 122.5 Degrees F during the visit. This poses an immediate health, safety or personal rights risk to persons in care.Civil Penalty assessed due to repeat violation from March 2, 2026, deficiency.
- 1569.605Type A
HSC1569. 605 .... all residential care facilities for the elderly, ... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on observation, record review and interviews, the licensee did not comply with the section cited above. The facility did not have an active or current insurance. This poses an immediate health, safety or personal rights risk to persons in care.
- 87213Type A
87213 Finances: The licensee shall have a financial plan.. shall maintain adequate financial records; and shall submit such financial reports as may be required upon the written request of the licensing agency...This requirement was not evidenced by: Based on observation and records reviewed, the Licensee did not provide all the requested documents to Community Care Licensing as agreed upon. Additionally, the Licensee did not ensure staff have been paid on schedule. This poses an immediate health, safety, and personal rights risk to persons in care.
- 87303(a)Type B
87303(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. LPA Kim observed the fire extinguishers mounted in the kitchen and in the hallway with an inspection date of February 25, 2025. This poses a potential health, safety or personal rights risk to persons in care.
- 87303(e)(2)Type A
87303(e)(2) Faucets used by residents... shall deliver hot water. Hot water temperature controls shall be maintained... to attain a temperature of not less than 105 degree F... and not more than 120 degrees...This requirement is not met as evidenced by: Based on observation and interviews, the licensee did not comply with the section cited above. LPA observed the water temperature in the common resident bathroom measure at 122.7 degrees F. This poses an immediate health, safety or personal rights risk to persons in care.
- 1569.695(f)(1)Type A
An evacuation chair at each stairwell, on or before July 1, 2019.This requirement is not being met as evidenced by; LPA observed there is no evacuation chair next to the stairway. This poses an immediate health and safety risk to residents, staff and visitors.
- 87203Type A
All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic.This requirement is not met as evidenced by: Based on observation, interviews, and record review, the licensee did not comply with the section cited above. LPA observed and took photos of both exterior gates being locked with a padlock. This poses an immediate health, safety or personal rights risk to persons in care.
- 1569.605Type A
HSC1569. 605 .... all residential care facilities for the elderly, ... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on observation, record review and interviews, the licensee did not comply with the section cited above. The facility did not have an active or current insurance. This poses a potential health, safety or personal rights risk to persons in care.
- 1569.605Type A
HSC1569. 605 .... all residential care facilities for the elderly, ... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on observation, interviews, and records reviewed, the Licensee did not ensure there was RCFE liability insurance for the facility. This poses an immediate health, safety, and personal rights risk to persons in care.
- 1569.695(f)(1)Type A
An evacuation chair at each stairwell, on or before July 1, 2019.This requirement is not being met as evidenced by; LPA observed there is no evacuation chair next to the stairway. This poses an immediate health and safety risk to residents, staff and visitors.
- 1569.605Type B
HSC1569. 605 .... all residential care facilities for the elderly, ... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on observation, record review and interviews, the licensee did not comply with the section cited above. LPA Kim received an email where Licensee stated the facility does not have current insurance. This poses a potential health, safety or personal rights risk to persons in care.
- 87309(a)Type A
87309(a) ...the licensee shall ensure that .... knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.This requirement is not met as evidenced by: Based on observation and interviews, the licensee did not comply with the section cited above. LPA Kim observed a power drill left out on the office desk in the resident hallway. This poses an immediate health, safety or personal rights risk to persons in care.
- 87303(a)Type B
87303(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: Based on observation and interviews, the licensee did not comply with the section cited above. LPA Kim observed two (top left and top right) out of four kitchen stove burners were not lighting unassisted during today's visit. This poses a potential health, safety or personal rights risk to persons in care.
2025
- 87156(a)Type B
87156(a) An applicant or licensee shall be charged fees as specified in Health and Safety Code section 1569.185.This requirement is not met as evidenced by: Based on observation, interviews, and record review, the licensee did not comply with the section cited above. As of June 16, 2025, LPA Kim observed the licensing fees due May 6, 2025, were not paid. This poses a potential health, safety or personal rights risk to persons in care.
- 87202(a)Type A
Based on observation, interviews, and record review, the licensee did not comply with the section cited above.LPA observed and took photos of staff room #2 having beds and evidence of personal belongings of people living in it. Staff room #2 is located in a outdoor building that is designated in the facility sketch as a storage and office building. This poses an immediate health, safety or personal rights risk to persons in care.
Inspection record
18 visits on record since 2024. Most recent on 2026-05-20.
2 routine inspections.
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type A · 1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type A · 1 Type BRead inspector’s narrative
- Other4 Type ARead inspector’s narrative
- Other2 Type ARead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- Other1 Type A · 1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
16 citations across the record on file
Nearby
Other licensed assisted living facilities in Newport Beach
FAQ
Common questions about this facility
Is The Hills of Orchid licensed in California?
Yes, The Hills of Orchid is currently licensed in California. It has been licensed since 2024.
How many citations does The Hills of Orchid have?
The Hills of Orchid has 16 citations on record: 11 Type A (more serious) and 5 Type B citations. It has received 18 visits (2 inspections, 16 other visits).
When was The Hills of Orchid last inspected?
The Hills of Orchid was last inspected on May 20, 2026. California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is The Hills of Orchid?
The Hills of Orchid is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Newport Beach, Orange County, California.
How does The Hills of Orchid compare to other assisted living facilities in Orange County?
The Hills of Orchid has 16 citations. The county average is 3.4 citations per facility. There are 1,105 assisted living facilities in Orange County.
Does The Hills of Orchid have any serious violations?
The Hills of Orchid has 11 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
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