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Inspection visit

Health check

HILLS OF ORCHID, THELicense 3060063681 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On February 5, 2026, at 1:30 PM, Licensing Program Analyst (LPA) Edward Kim conducted an unannounced case management visit for a Health and Safety check. LPA Kim met with Administrator (ADMIN) Eleazar Cuyson and explained the purpose of the visit. LPA Kim conducted a health and safety check with ADMIN Cuyson. During the visit, LPA toured the facility and observed the following: LPA observed two staff on duty providing care to four residents. Facility maintained ample 2-day perishables and 7-day non-perishables in the kitchen. Staff stated food gets delivered one time per week. Resident hygiene supplies are stored in their bathrooms and extra supplies in the garage. The hot water temperature measured between 105.0 degrees F and 110.1 degrees F. The indoor temperature measured at 75 degrees F. All smoke detectors and carbon monoxide detectors were operational. All emergency disaster supplies were prepared and available in the garage. Facility land line, (949) 490-4062 was tested and remains available. Utilities are all in working order as well as kitchen appliances. No obstacles or hazards observed in the backyard. All staff on LIC 500 are cleared and associated to the facility. Residents interviewed stated satisfaction with facility services and denied any issues with food supply or utilities. LPA Edward Kim received an email from Licensee Maricel Nepomuceno which stated that the facility does not have a current insurance in place. The Licensee owns sixteen facilities in Orange County and are in financial distress in regard to utility payments, lease agreement payments, and other financial issues. The facility has two residents with mild cognitive impairment, one with dementia, and have three residents who needs assistance to move throughout the facility with supervision. The residents at this facility have serious concerns based on their condition and level of care. Evaluation Report Continues on LIC 809-C LPA Kim reviewed and received copies of the facility staff roster, resident roster, and resident records of four (4) residents which included each resident's facesheet, admission agreement, physician report, and reappraisal. LPA Kim reviewed and receive will email the previous three months of the facility's electricity bills and payments, facility’s gas bills and payments, facility’s water bills and payments, and the facility’s waste management bills and payments. LPA conducted interviews with three staff and three residents. A deficiency was cited during the visit per Title 22 Division 6 Chapter 3.2 of the Health and Safety Code LPA observed in an email received by the Licensee Maricel Nepomuceno that the facility does not have current insurance in place. An exit interview was conducted, and a copy of this report, LIC809D, and appeal rights were provided to Administrator Eleazar Cuyson.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.605Type B

    HSC1569. 605 .... all residential care facilities for the elderly, ... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on observation, record review and interviews, the licensee did not comply with the section cited above. LPA Kim received an email where Licensee stated the facility does not have current insurance. This poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 5, 2026 inspection of HILLS OF ORCHID, THE?

This was a other inspection of HILLS OF ORCHID, THE on February 5, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to HILLS OF ORCHID, THE on February 5, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "HSC1569. 605 .... all residential care facilities for the elderly, ... shall maintain liability insurance covering injur..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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