Skip to main content

Inspection visit

complaint

HIGHTOWER RESIDENTIAL CARELicense 3060063721 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D. An exit interview was conducted and a copy of this report was provided to facility administrator along with appeal rights.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652(c)Type B

    A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual.. to the resident’s estate, within 15 days after the personal property is removed. This req is not being met as evidenced by: Based on interviews conducted, the licensee failed to ensure a refund was provided to resident/ responsible party. This poses a potential health and safety risk to residents in care.

  • 87507(e)Type B

    The licensee shall provide a copy of the signed and dated current admission agreement.. to the resident or the resident's representative, if any, immediately upon signing the admission agreement or modification...This requirement is not being met as evidenced by: Based on interviews conducted, licensee failed to ensure an admission agreement was provided to resident/ responsible party immediately after signing. This poses a potential health and safety risk to residents in care,

FAQ · About this visit

Common questions about this visit

What happened during the August 28, 2024 inspection of HIGHTOWER RESIDENTIAL CARE?

This was a complaint inspection of HIGHTOWER RESIDENTIAL CARE on August 28, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to HIGHTOWER RESIDENTIAL CARE on August 28, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.