Public Record
Hightower Residential Care
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (949) 500-3760
- Address
- 23391 Cavanaugh Road
- Licensed since
Orange County context
1,105*CCLD
Total facilities
3.4*CCLD
Avg citations
7.3*CCLD
Avg visits
2.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
3 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87355(e)(1)Type A
87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by: One uncleared and unassociated individual was present in the facility upon LPA's arrival which poses a threat to the health and safety of the residents in care.
2024
- 1569.652(c)Type B
A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual.. to the resident’s estate, within 15 days after the personal property is removed. This req is not being met as evidenced by: Based on interviews conducted, the licensee failed to ensure a refund was provided to resident/ responsible party. This poses a potential health and safety risk to residents in care.
- 87507(e)Type B
The licensee shall provide a copy of the signed and dated current admission agreement.. to the resident or the resident's representative, if any, immediately upon signing the admission agreement or modification...This requirement is not being met as evidenced by: Based on interviews conducted, licensee failed to ensure an admission agreement was provided to resident/ responsible party immediately after signing. This poses a potential health and safety risk to residents in care,
Inspection record
10 visits on record since 2023. Most recent on 2025-09-23.
2 routine inspections, 4 complaint visits. 4 complaints on record, 1 of 4 substantiated.
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
3 citations across the record on file
Nearby
Other licensed assisted living facilities in Lake Forest
FAQ
Common questions about this facility
Is Hightower Residential Care licensed in California?
Yes, Hightower Residential Care is currently licensed in California. It has been licensed since 2023.
How many citations does Hightower Residential Care have?
Hightower Residential Care has 3 citations on record: 1 Type A (more serious) and 2 Type B citations. It has received 10 visits (2 inspections, 4 complaint visits, 4 other visits).
When was Hightower Residential Care last inspected?
Hightower Residential Care was last inspected on September 23, 2025 (about 9 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Hightower Residential Care?
Hightower Residential Care is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Lake Forest, Orange County, California.
How does Hightower Residential Care compare to other assisted living facilities in Orange County?
Hightower Residential Care has 3 citations, which is below the county average of 3.4 citations per facility. There are 1,105 assisted living facilities in Orange County.
Does Hightower Residential Care have any serious violations?
Hightower Residential Care has 1 Type A citation on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Hightower Residential Care had any complaint inspections?
Hightower Residential Care has received 4 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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