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Inspection visit

Follow-up on corrections

HIGHTOWER RESIDENTIAL CARELicense 3060063721 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPAs) Kimberly Lyman and Sam Haddadin conducted an unannounced case management in-conjunction with complaint #22-AS-20240821154034. LPAs were greeted and granted entry into the facility and explained the reason for the visit. During the course of the complaint investigation, LPA interviewed Administrator and witness. Witness indicates the admission agreement/ file for Resident 1 was requested on or about 08/12/2024. The records were produced by facility on 08/20/2024. Based on the observations made during today's visit, the following violation is being cited per California Code of Regulations, Title 22, Division 6, Chapter 8. An exit interview was conducted and a copy of this report as well as appeal rights were discussed and provided with facility representative.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652(c)Type B

    A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual.. to the resident’s estate, within 15 days after the personal property is removed. This req is not being met as evidenced by: Based on interviews conducted, the licensee failed to ensure a refund was provided to resident/ responsible party. This poses a potential health and safety risk to residents in care.

  • 87507(e)Type B

    The licensee shall provide a copy of the signed and dated current admission agreement.. to the resident or the resident's representative, if any, immediately upon signing the admission agreement or modification...This requirement is not being met as evidenced by: Based on interviews conducted, licensee failed to ensure an admission agreement was provided to resident/ responsible party immediately after signing. This poses a potential health and safety risk to residents in care,

FAQ · About this visit

Common questions about this visit

What happened during the August 28, 2024 inspection of HIGHTOWER RESIDENTIAL CARE?

This was a other inspection of HIGHTOWER RESIDENTIAL CARE on August 28, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to HIGHTOWER RESIDENTIAL CARE on August 28, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the ..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.