Skip to main content

Inspection visit

Health check

HILLS OF MALLORCA, THELicense 3060064924 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

On February 4, 2026, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to conduct a Case Management - Health Checks. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Administrator Janine Cuyson was notified via telephone and later arrived to assist with the inspection. On today's visit, LPA observed four residents in care and two care giving staff present. LPA observed residents to be in clean clothes. LPA, accompanied by a caregiver staff, conducted a tour of the physical plant. LPA inspected the four resident bedrooms and observed them to be free of hazards. LPA observed residents bedrooms to have the required furnishings of a bed, a chair, a chest of drawers, and a lamp. LPA observed that Resident #4 (R4) had full bed rails on her bed, however, R4 is currently not receiving hospice services. LPA observed resident beds to have clean linens and blankets. LPA observed the lights in each of the resident's bedroom to be operational. LPA inspected the two shared resident bathrooms and observed them to be clean. Bathrooms were equipped with grab bars and non-skid floor mats. The water in each of the resident bathrooms was operational and measured between 109.4 to 111.9 degrees Fahrenheit. LPA observed the facility has a two day perishable and seven day nonperishable food supply on hand. LPA observed kitchen appliances to be clean and operational. LPA observed the facility has a three day emergency food and water supply stored in the attached two car garage. No health or safety concerns were observed during the visit. LPA observed all of the facilities utilities to be operational during the visit. LPA additionally conducted interviews with three staff and four residents during the visit. Three out of the three staff interviewed confirmed that they are up to date on their salary and have been paid on time. CONTINUED ON LIC809-C LPA reviewed the files for the four residents in care. LPA observed that there was no Pre-Admission Appraisal on file for Resident #1 (R1). LPA observed that there was no Reappraisal on file for R1. LPA observed that the Reappraisals on file for Resident #2 (R2) and Resident #3 (R3) were outdated. LPA also observed that there were no functional capability assessments on file for the four residents in care. All staff present during the visit were background cleared and associated to the facility. Based on the observations made during today's visit, deficiencies are being cited on the attached LIC809-D pages. An exit interview was conducted with Administrator Janine Cuyson. A copy of the report and Appeal Rights were provided.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87457(c)Type B

    Complete admission suitability appraisal

    87457 Pre-Admission Appraisal: (c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of their individual service needs...This requirement was not evidenced by: Based on observations and records reviewed, the Licensee did not ensure there was a Pre-Admission Appraisal on file for Resident #1 (R1). This poses a potential health, safety, and personal rights risk to persons in care.

  • 87459(a)Type B

    87459 Functional Capabilities: (a) The facility shall assess the person's need for personal assistance and care by determining his/her ability to perform specified activities of daily living. Such activities shall include, but not be limited to.. This requirement was not evidenced by: Based on observations and records reviewed, the Licensee did not ensure that there were functional capability assessments on file for the four residents in care. This poses a potential health, safety, and personal rights risk to persons in care.

  • 87463(a)Type B

    Update reappraisal at required intervals

    87463 Reappraisals: (a) The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated in writing as frequently as necessary or once every 12 months, whichever occurs first...This requirement was not evidenced by: Based on records reviewed, the Licensee did not ensure there was a Reappraisal on file for Resident #1 (R1) and that the Reappraisals for Resident #2 (R2) and Resident #3 (R3) were updated as frequently as necessary. This poses a potential health, safety, & personal rights risk.

  • 87608(a)(5)(B)Type B

    87608 Postural Supports (a) ... Postural supports may be used ..(5) Under no circumstances shall postural supports include..(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care. This requirement was not evidenced by: LPA observed that Resident #4 (R4) had full bed rails, however, R4 is currently not receiving hospice services and did not have an order on file for any bed rails. This poses a potential health, safety, and personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 4, 2026 inspection of HILLS OF MALLORCA, THE?

This was an other inspection of HILLS OF MALLORCA, THE on February 4, 2026. 4 citations were issued: 4 Type B.

Were any citations issued to HILLS OF MALLORCA, THE on February 4, 2026?

Yes, 4 citations were issued (0 Type A, 4 Type B). The first citation was for: "87457 Pre-Admission Appraisal: (c) Prior to admission a determination of the prospective resident's suitability for admi..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.