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Inspection visit

Health check

HILLS OF MALLORCA, THELicense 3060064922 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On May 1, 2026, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to conduct a Case Management - Health Checks. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Administrator Janine Cuyson was notified via telephone and later arrived to assist with the inspection. On today's visit, the facility currently has a census of three residents, however, there were only two residents present at time of visit. LPA observed residents to be in clean clothes. LPA, accompanied a staff, conducted a tour of the physical plant. LPA inspected the four resident bedrooms and observed them to be free of hazards. LPA observed residents bedrooms to have the required furnishings of a bed, a chair, a chest of drawers, and a lamp. LPA observed resident beds to have clean linens and blankets. LPA observed additional linens to be stored in a hallway closet. LPA inspected the two shared resident bathrooms and observed them to be clean. Bathrooms were equipped with grab bars and non-skid floor mats. The water in each of the resident bathroom was operational and measured between 105.5 and 105.9 degrees Fahrenheit. LPA inspected the facility's kitchen area. LPA observed the facility has a two day perishable and seven day nonperishable food supply on hand. LPA observed dead cockroaches to be present in various areas throughout the kitchen, including in the kitchen pantry, under the sink, and under the stove. LPA observed a total of fourteen cockroaches during the visit. LPA observed the facility has a three day emergency food and water supply stored in the attached two car garage. No additional health or safety concerns were observed during the visit. LPA observed all of the facilities utilities to be operational during the visit. LPA additionally conducted interviews with three staff and two residents during the visit. Three out of three staff stated that they received their pay for the most recent pay period which ended on April 30, 2026. CONTINUED ON LIC809-C The three staff reported that the next pay date would be on May 7, 2026, and it would cover the hours they worked from April 27, to May 3, 2026. During the previous visit conducted to the facility on April 14, 2026, LPA requested the following documents to be submitted to him by close of business day April 17, 2026, to assess the Licensees current financial situation: Proof of rent payments for March and April 2026. All utility bills (water, gas, electricity, trash, internet) for March 2026. Payroll records for March 2026. As of today, May 1, 2026, LPA has not received any of the records requested. Based on the observations made during today's visit, deficiencies are being cited on the attached LIC809-D page. An exit interview was conducted with Administrator Janine Cuyson. A copy of the report and appeal rights were provided at time of visit.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87213Type A

    Financial plan and required reporting obligations

    87213 Finances: The licensee shall have a financial plan.. shall maintain adequate financial records; and shall submit such financial reports as may be required upon the written request of the licensing agency...This requirement was not evidenced by: Based on observation and records reviewed, the Licensee did not provide all the requested financial documents to the Department as agreed upon to assess their current financial situation. This poses an immediate health, safety, and personal rights risk to persons in care.

  • Kitchen sanitation against contamination sources

    87555 General Food Service Requirements: (b) The following food service requirements shall apply: (27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects.This requirement was not evidenced by: Based on observation, the Licensee did not ensure kitchen areas to be free of vermin as LPA observed fourteen dead cockroaches to be present in various areas throughout the kitchen. This poses an immediate health, safety, and personal rights risk to persons in care.

  • 87608(a)(5)(B)Type B

FAQ · About this visit

Common questions about this visit

What happened during the May 1, 2026 inspection of HILLS OF MALLORCA, THE?

This was an other inspection of HILLS OF MALLORCA, THE on May 1, 2026. 2 citations were issued: 2 Type A (serious).

Were any citations issued to HILLS OF MALLORCA, THE on May 1, 2026?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87213 Finances: The licensee shall have a financial plan.. shall maintain adequate financial records; and shall submit s..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.