Incident investigation·February 4, 2025

On 02/04/2025, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to conduct a case management visit. LPA met with Business Office Manager Kay DeVault and explained the purpose of the visit. The purpose of the visit is to gather additional information regarding an unusual incident/injury report that was sent to Community Care Licensing (CCL) on 01/27/2025. The report indicates that Resident #1 (R1) was being financially abused by the nail salon services for about a year. During LPA interview with the Business Office Manager it was revealed that the facility did file a police report. Interview further revealed that when it comes to the nail salon services the facility has an outside vendor that comes in about twice a week to provide services to residents. These services are only provided if the resident is signed up for them. At this time the facility has suspended those services with the vendor. Additionally, LPA gathered pertinent documents relevant to the incident. At this time, deficiencies are not being cited. Exit interview conducted and a copy of the report was left at the facility.