complaint·May 22, 2024

During record review, R1 Physician Report from 2022 indicated resident had a history of skin condition. In addition, on residents’ observation reports also indicated resident was receiving treatment in 2022. For the allegation, Staff did not contact authorized representative of resident injury. During staff interview 2 out of the 4 staff indicated R1 authorized representative was informed regarding skin condition. During resident interview, R1 informed LPA that their representative was aware of her condition but no injury occurred. During record review, LPA Rico received facility confirmation letter that was sent to authorized representative. Based on the evidence found during the investigation, the two (2) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Administrator along Ghislaine Ramasar with a copy of the appeal rights.