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Public Record

Crest Home for the Elderly

License 330905299Residential Care - ElderlyNorco, CA
13 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
29 residents
Phone
(951) 736-2921
Address
4460 Crest View Drive
Licensed since

Riverside County context

574*CCLD

Total facilities

3.7*CCLD

Avg citations

7.5*CCLD

Avg visits

2.6*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

13 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2026

  • 87303(a)Type B

    87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times...maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on LPAs observation, the back yard/back patio areas containing hazardous debris around and underneath ramp walkway, broken/unused furntiure, broken lumber, and exposed electrical wires which poses a potential health, safety or personal rights risk to persons in care.

2025

  • 87468.1Type B

    Based on observation, the licensee did not comply with the section cited above by having kitchen refrigerator locked, which poses a potential health, safety or personal rights risk to persons in care.

  • 87203Type A

    Based on observation, the licensee did not comply with the section cited above by having emergency exit gates kept locked, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87465(d)(3)Type A

    Based on record review, the licensee did not comply with the section cited above by not ensuring Resident #2 (R2) and Resident #7 (R7) PRN medication was properly documented in Medication Administration Record (MAR) with date, time, dosage taken, and residents reponse, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87219(b)Type B

    87219(b)Residents served shall be encouraged to contribute to the planning, preparation, conduct, clean-up and critique of the planned activities. This requirement is not met at evidenced by: The Licensee did not comply with the section cited above by four (4) out of five (5) residents interviews reveals they were not aware of staff planned activities which poses a potential health, safety, and personal rights risk to persons in care

  • 87219(e)Type B

    87219(e)In facilities licensed for sixteen (16) to forty-nine (49) persons, one staff member, designated by the administrator, shall have primary responsibility for the organization, conduct and evaluation of planned activities. This person shall have had at least six (6) months experience in providing planned activities or have completed or be enrolled in an appropriate education or training program. This requirement is not met at evidenced by: The Licensee did not comply with the section cited above by not having a dedicated staff with required training and/or experience to plan and conduct resident activities which poses a potential healh, safety, and personal rights risk to persons in care.

  • 1569.312(e)Type A

    1569.312 Basic Service Requirements (e) Monitoring the activities of the residents while they are under the supervision of the facility to ensure their general health, saftey, and well-being. Based on interviews, licensee failed to meet this requirement by not ensuring staff were properly supervising residents, which poses an immediate health, saftey or personal rights risk to persons in care.

2024

  • 87465(h)(5)Type A

    Based on observation and record review the licensee did not comply with the section cited above by not ensuring Resident #1 (R1), Resident #2 (R2), Resident#3 (R3), Resident #4 (R4) medications were stored in it's orginal received container, which poses an immediate health, safety or personal rights risk to persons in care.

  • 1569.312(e)Type A

    1569.312 Basic Service Requirements (e) Monitoring the activities of the residents while they are under the supervision of the facility to ensure their general health, saftey, and well-being. Based on interviews, licensee failed to meet this requirement by not ensuring staff were properly supervising residents, which poses an immediate health, saftey or personal rights risk to persons in care.

2023

  • 87355(e)(3)Type A

    Based on Guardian Review the licensee did not comply with the section cited above in one of five employee records reviewed LIcensee failed to associate E1 to the facility number, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87468(12)(c)Type B

    A facility may assess a separate charge for an item or service only if that separate charge is authorized by the admission agreement...Review of admission agreements do not include documentation of additional service charge of purchasing cigaretts for the residnets.

  • 87468.2(a)(6)Type A

    Personal Rights: To make choices concerning their daily lives in the facility. The facility failed to meet this requirement as evidenced by the facility refusing residents that smoke access to cigarettes.

  • 87468.2(a)(12)Type A

    Personal Rights:To wear their own clothes; to keep and use their own personal possessions, including their toilet articles; and to keep and be allowed to spend their own money. The facility failed to meet this requirement ass evidenced by failure to provide residents access to the cigarettes they purchased.

Inspection record

33 visits on record since 2021. Most recent on 2026-04-21.

5 routine inspections, 24 complaint visits. 22 complaints on record, 8 of 22 substantiated.

13 citations across the record on file

Nearby

Other licensed assisted living facilities in Norco

FAQ

Common questions about this facility

Is Crest Home for the Elderly licensed in California?

Yes, Crest Home for the Elderly is currently licensed in California. It has been licensed since 1993.

How many citations does Crest Home for the Elderly have?

Crest Home for the Elderly has 13 citations on record: 8 Type A (more serious) and 5 Type B citations. It has received 33 visits (5 inspections, 24 complaint visits, 4 other visits).

When was Crest Home for the Elderly last inspected?

Crest Home for the Elderly was last inspected on April 21, 2026 (4 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Crest Home for the Elderly?

Crest Home for the Elderly is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 29 residents. It is located in Norco, Riverside County, California.

How does Crest Home for the Elderly compare to other assisted living facilities in Riverside County?

Crest Home for the Elderly has 13 citations. The county average is 3.7 citations per facility. There are 574 assisted living facilities in Riverside County.

Does Crest Home for the Elderly have any serious violations?

Crest Home for the Elderly has 8 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.

Has Crest Home for the Elderly had any complaint inspections?

Crest Home for the Elderly has received 24 complaint-triggered inspections. 8 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

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