Health check·April 7, 2026

Licensing Program Analyst (LPAs) E. Conchas and A. Martinez conducted an unannounced health and safety visit at the facility. LPAs met with House Manager Florence Nahin (S1) and Licensee Ghislaine "Gigi" Ramasar, informing them of the purpose of the visit. LPAs observed two (2) staff during the initial entrance of the facility, three (3) residents in the activity room coloring, and two (2) other residents passing by. LPAs requested copies of the current resident and staff rosters, reviewed resident and staff files, gathered documents, and conducted a tour of the facility. S1 stated Resident 1 (R1) is currently in the hospital and Resident 2 (R2) moved out about 2 months ago. LPAs requested copies of R1's file. During facility tour, the indoor room temperature was observed to be 74 degrees Fahrenheit, and the facility has sufficient food supply for residents in care. LPAs observed the following issues, citing one (1) Type B deficiency: Water temperatures in two (2) restrooms measured above 125 degrees Fahrenheit. Licensee was notified and a warning sign was promptly posted. LPAs observed the backyard to have hazardous debris and furniture (e.g., mattress, desk, window, chairs, mirror) in the back yard/back patio area, as well as debris underneath the walkway ramp. LPAs observed exposed electrical wires extending from a green box located at the back of the building affixed to the outside wall next to the kitchen window, and LPAs observed exposed broken lumber on both sides of railing at the end/top of ramp rail. An exit interview was concluded where this report was discussed along with the deficiency and a copy provided to Gigi Ramasar at the conclusion of the visit.