Complaint·November 3, 2025

(Continued from Page 1) Administrator stated there has not been any renovations, however, they are doing minor repairs in the facility. LPA interviewed residents and stated they are given meals by the staff daily and their rooms are cleaned daily by staff; residents are unaware of any hazards in their rooms. LPA did not observe any hazards inside the facility. LPA observed working appliances and working utilities. There are no health and safety concerns with residents in care currently. Based on interviews and documentation staff did not keep facility free of hazards, staff are not preparing meals for residents in care and facility is unkempt, the allegations are unsubstantiated. Although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted with Joi Mae Gubalane and a copy of this report was provided. *LPA was away from the facility from 12:20-1:20 pm