complaint·November 13, 2024

For the allegation, Staff made inappropriate comments towards resident. LPA Hernandez conducted five (5) resident interviews and three (3) staff interviews. During resident interviews 5 out of the 5 residents stated staff do not speak inappropriate with them. During staff interviews 3 out of the 3 staff stated they do not make inappropriate comments towards any of the residents at the facility. For the allegation, Staff does not treat resident with dignity and respect. LPA Hernandez conducted five (5) resident interviews and three (3) staff interviews. During resident interviews 5 out of the 5 residents stated staff does treat them with dignity and respect. During staff interviews 3 out of the 3 staff stated they treat all their residents at the facility with dignity and respect. Based on the evidence gathered during today’s investigation, the allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided to Administrator Bene Molinitas.