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Public Record

Mercy Home

License 336423609Residential Care - ElderlyWinchester, CA
9 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
6 residents
Phone
(951) 926-0195
Address
32350 Hearth Glen Ct
Licensed since

Riverside County context

574*CCLD

Total facilities

3.7*CCLD

Avg citations

7.5*CCLD

Avg visits

2.6*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

9 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2024

  • 87705(c)(4)(A)Type A

    Based on observation, interview, record review, the licensee did not comply with the section cited above by not ensuring that there's a night staff, that's awake and on duty as required for facility with dementia residents which poses an immediate health, safety or personal rights risk to persons in care.

  • 87355(e)(3)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not transferring Staff #2 (S2) criminal background clearance to the facility prior to employment which poses a potential health, safety or personal rights risk to persons in care.

  • 87411(c)(1)Type A

    Based on observation, interview, record review, the licensee did not comply with the section cited above by not ensuring that Staff #1 (S1), Staff #2 (S2) and Staff #3 (S3)eceive the appropriate training in first aid from persons qualified by such agencies as the American Red Cross which poses an immediate health, safety or personal rights risk to persons in care.

  • 87412(a)(11)Type A

    Based on observation, interview and record review, the licensee did not comply with the section cited aboveby not ensuring that Staff #1 (S1) and Staff #2 (S2) complete the required Health Screenig Report which poses an immediate health, safety or personal rights risk to persons in care.

  • 87412(a)(12)Type A

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that Staff #1 (S1), and Staff #2 (S2) complete the required Tuberculosis (TB) Test which poses an immediate health, safety or personal rights risk to persons in care.

  • 87465(c)(2)Type A

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not updating Resident #2 (R2) Medication Administration Record (MAR) after dispensing R2's medication per R2's physician direction which poses an immediate health, safety or personal rights risk to persons in care.

  • 87507(c)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that Resident #2 (R2) Admission Agreement was signed and dated as required by the resident or the resident's representative, if any, and the licensee or the licensee's designated representative which poses a potential health, safety or personal rights risk to persons in care.

  • 87470(c)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not developing the Infection Control Plan as required which poses a potential health, safety or personal rights risk to persons in care.

2023

  • 1569.655(a)Type B

    HSC1569.655 (a) If a licensee of a residential care facility for the elderly increases the rates of fees for residents or makes increases in any of its rate structures for services, the licensee shall provide no less than 60 days' prior written notice to the residents or the residents' representatives setting forth the amount of the increase, the reason for the increase, and a general description of the additional costs, except for an increase in the rate due to a change in the level of care of the resident. This subdivision shall not apply to optional services that are provided by individuals, professionals, or organizations under a separate fee-for-service arrangement with residents. Based on interview and record review, the licensee did not comply with the section cited above evidenced by not providing the resident with a sixty (60) notice of rate increase which poses a potential health, safety, or personal rights risk to persons in care.

Inspection record

8 visits on record since 2022. Most recent on 2026-04-20.

3 routine inspections, 3 complaint visits. 2 complaints on record, 1 of 2 substantiated.

9 citations across the record on file

Nearby

Other licensed assisted living facilities in Winchester

FAQ

Common questions about this facility

Is Mercy Home licensed in California?

Yes, Mercy Home is currently licensed in California. It has been licensed since 2008.

How many citations does Mercy Home have?

Mercy Home has 9 citations on record: 5 Type A (more serious) and 4 Type B citations. It has received 8 visits (3 inspections, 3 complaint visits, 2 other visits).

When was Mercy Home last inspected?

Mercy Home was last inspected on April 20, 2026 (4 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Mercy Home?

Mercy Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Winchester, Riverside County, California.

How does Mercy Home compare to other assisted living facilities in Riverside County?

Mercy Home has 9 citations. The county average is 3.7 citations per facility. There are 574 assisted living facilities in Riverside County.

Does Mercy Home have any serious violations?

Mercy Home has 5 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.

Has Mercy Home had any complaint inspections?

Mercy Home has received 3 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

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