Complaint·February 22, 2022

observed in one bedroom, there was what appeared to be an insect crawling on a wall. LPA Williams interviewed S1, S2, and S3, who all stated that the facility receives monthly extermination services through a reputable extermination company. LPA Williams observed several Service Inspection Report's from the company from December 2021 through February 2022. The reports indicated that the company serviced the facility for roaches, ants, spiders, etc. S1 also stated that the company uses a less-intense chemical approach to service the facility due to the facility's elderly population and sensitivity to harsh chemicals. S1 stated that the facility is working collaboratively with the extermination company to address the insect issues . Based on evidence obtained during today’s visit, LPA Williams has determined that the above allegations are UNSUBSTANTIATED; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report (LIC 9099) was discussed and a copy was provided to Bridges at the conclusion of the visit.