Public Record
Caloaks Senior Living
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About this facility
Operating details and county context
Operating details
- Capacity
- 74 residents
- Phone
- (951) 689-6162
- Address
- 3891 Polk Street
- Licensed since
Riverside County context
574*CCLD
Total facilities
3.8*CCLD
Avg citations
7.5*CCLD
Avg visits
2.6*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
22 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 1569.618(c)(4)Type A
Based on observation and interview,, the licensee did not comply with the section cited above in not ensuring that facility kitchen was in clean and sanitary conditions for the residents food to be prepared in the kitchen which poses an immediate health, safety or personal rights risk to persons in care.
2025
- 87307(a)(3)(C)Type B
Clean linen quantity and hygiene supplies
87307 Personal Accommodations and Services (a) Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents…(3) Equipment and supplies necessary for personal care and maintenance of adequate…(C) Clean linen, including blankets, bedspreads, top bed sheets…The quantity shall be sufficient to permit changing at least once per week or more often… Based on interviews, Licensee did not comply with the section cited above by not ensuring that residents bedding was changed regularly as required which poses a potential health, safety and personal rights risk to resident in care.1977859892
- 87217(b)Type B
Facility must safeguard entrusted cash and valuables
87217 Safeguards for Resident Cash, Personal Property, and Valuables...(b) Every facility shall take appropriate measures to safeguard residents' cash.. personal property and valuables ... entrusted to the licensee or facility staff. The licensee shall give the residents receipts for all such articles... Based on interviews and record review, facility did not follow safeguards for residents’ personal property due to several residents having their personal belongings being stolen which poses a potential health, safety, or Personal Rights risk to persons in care.
- 87307(a)(3)(B)Type B
Required bedroom furniture and lighting items
87307 Personal Accommodations and Services (a) Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents…(3) Equipment and supplies necessary for personal care and maintenance of adequate…(B) Bedroom furniture, which shall include, for each resident, a chair, a night stand, a lamp or lights…This requirement was not met as evidenced by: Based on interviews, Licensee did not comply with the section cited above by not ensuring that chairs were provided to residents as required which poses a potential health, safety and personal rights risks to residents in care.
- 87303(e)(2)Type A
Provide resident hot water for personal care
Based on observation and interview, the licensee did not comply with the section cited above but not ensuring the hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C).which poses an immediate health, safety or personal rights risk to persons in care.
- 87465(h)(5)Type A
Keep prescriptions in original containers
Based on observation,interview,record review, the licensee did not comply with the section cited above by not ensuring that facility staff are not pre-pouring medications/transferring on the different container the AM medicines for next day as early as 9:30 AM,which poses an immediate health, safety or personal rights risk to persons in care.
- 15689.38(f)Type B
Health and Safety Code (HSC) 1569.38 Posting of licensing reports; disclosure... (f) The notice required to be posted pursuant to subdivision (e) shall remain posted until the deficiencies that gave rise to the notice are resolved. This requirement was not met as evidenced by: Based on observation, interview and record review, the Licensee did not comply with the section cited above by not ensuring that the written notice and the accusation notice received were posted in a conspicuous location in the facility and shall remain posted until the deficiencies that gave rise to the accusation notice are resolved which poses potential health, safety, and personal rights risks to resident in care.
- 87465(a)(4)Type A
Assist residents with self-administered medication
Based on observation,interview,record review, the licensee did not ensure that staffs at the facility are assisting three (3) of four(4) residents with self-administration of medication, which poses an immediate health, safety or personal rights risk to persons in care.
- 87303(e)(5)Type B
Use slip-resistant surfaces in bathing areas
Based on observation, the licensee did not comply with the section cited above by not ensuring that there is a non-slip mats in resident's bathroom in room 29. which poses a potential health, safety or personal rights risk to persons in care.
- 1569.695(a)(2)Type B
Based on observation, interview the licensee did not comply with the section cited above by not ensuring that facility has Emergency supplies and not just emergency food and water, which poses a potential health, safety or personal rights risk to persons in care.
- 87303(a)Type B
Maintain facility in clean, safe, sanitary condition
Based on observation, the licensee did not comply with the section cited above by not ensuring that the blinds in room 20 and 37 were in good condition, which poses a potential health, safety or personal rights risk to persons in care.
- 87303(c)Type B
Keep window screens clean and in repair
Based on observation, the licensee did not comply with the section cited above by not ensuring that the window screens in room 4, room 34, room 40, room 38 are in good condition, which poses a potential health, safety or personal rights risk to persons in care.
2024
- 87468(c)(2)(A)Type B
RCFE complaint poster posting requirements
Based on observation, interview and record review, the licensee did not comply with the section cited above by not having the Community Care Licensing Division (CCLD) Poster at the common area of the facility which poses a potential health, safety or personal rights risk to persons in care.
- 87303(e)(2)Type B
Provide resident hot water for personal care
Based on observation, interview and record review, the licensee did not comply with the section cited above by not having a hot water temperature of 105 degree F to 120 degree F in Room #2 which poses a potential health, safety or personal rights by not having a risk to persons in care.
- 87608(a)(5)(A)Type B
Based on observation, interview and record review, the licensee did not comply with the section cited above by having Resident #1 (R1) half bed rail without a written order from R1 physician indicating the need for half bed rail for which poses a potential health, safety or personal rights risk to persons in care.
2023
- 87411(a)Type B
Facility personnel sufficiency and competence
87411 Personnel Requirements – General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more,… This requirement is not met as evidenced by: Based on observations, interview and records review, the Licensee did not comply with the section cited above by allowing Staff #3 (S3) violate their facility policy by selling a television to Resident #1 (R1) which poses potential personal rights risk to residents in care.
- 87628(b)(4)Type B
87628 Diabetes (b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (4) Providing modified diets as prescribed by a resident's physician as specified... This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above by not providing diabetic diet for residents diagnosed with diabetes which pose potential health, safety and personal rights rights risks to residents in care.
- 87355(e)(1)Type A
Submit and maintain current mailing address
87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working...(1) Obtain a California clearance...This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above by allowing S7 and S8 to work at the facility without criminal background clearance which pose immediate health, safety and personal rights risk to residents in care.
- 87355(e)(2)Type B
Obtain required California clearance or exemption
87355 Criminal Record Clearance e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working...(2)Request a transfer of a criminal record clearance...This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above by allowing S6 and S9 to work at the facility withou or failing to transfer S6 and S9 criminal background clearance which pose potential health, safety and personal rights risks to resident in care.
2022
- 87303(a)Type A
Maintain facility in clean, safe, sanitary condition
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety... This requirement was not met as evidenced by: Based on observation, interview and record review, the Licensee did not comply with the section cited above by not aggressively addressing the roaches issue at the facility which poses immediate health, safety and personal rights risks to resident in care.
2021
- 1569.269(a)(6)Type A
1569.269(a)(6) Enumerated rights; severability - Residents of residential care facilities for the elderly shall have all of the following rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Facility staff were not competent in meeting R1 needs. Facility staff failed to properly supervise R1. Following an unwitnessed fall, R1 laid outside for hours and died of hyperthermia due to environmental heat exposure
- 87303(a)Type B
Maintain facility in clean, safe, sanitary condition
MAINTENANCE AND OPERATION: The facility shall be clean, safe, sanitary ...at all times. Maintenance shall include provision of maintenance services & procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by: Based on interviews & observation, the licensee did not ensure the facility was safe and sanitary for residents in care. At least 13 cockroaches were observed throughout the facility & inside of resident furniture. R1 was interviewed & corroborated the allegation. This posed a health & personal rights risk to the resident in care.
Inspection record
47 visits on record since 2021. Most recent on 2026-03-25.
4 routine inspections, 29 complaint visits. 25 complaints on record, 5 of 25 substantiated.
- Inspection1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint3 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- Inspection3 Type A · 4 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection3 Type BRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Other1 Type A · 1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
22 citations across the record on file
Nearby
Other licensed assisted living facilities in Riverside
FAQ
Common questions about this facility
Is Caloaks Senior Living licensed in California?
Yes, Caloaks Senior Living is currently licensed in California. It has been licensed since 2014.
How many citations does Caloaks Senior Living have?
Caloaks Senior Living has 22 citations on record: 7 Type A (more serious) and 15 Type B citations. It has received 47 visits (4 inspections, 29 complaint visits, 14 other visits).
When was Caloaks Senior Living last inspected?
Caloaks Senior Living was last inspected on March 25, 2026 (about 2 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Caloaks Senior Living?
Caloaks Senior Living is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 74 residents. It is located in Riverside, Riverside County, California.
How does Caloaks Senior Living compare to other assisted living facilities in Riverside County?
Caloaks Senior Living has 22 citations. The county average is 3.8 citations per facility. There are 574 assisted living facilities in Riverside County.
Does Caloaks Senior Living have any serious violations?
Caloaks Senior Living has 7 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Caloaks Senior Living had any complaint inspections?
Caloaks Senior Living has received 29 complaint-triggered inspections. 5 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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