Complaint·September 23, 2025

LPA Singh interviewed staff, five (5) out of five (5) denied that the facility Licensee is not ensuring that staff follow proper infection control protocols. Five (5) out of Five (5) staff stated that facility staff clean the facility daily and disinfect the facility and residents rooms. Staff stated that residents have been isolated and following the infection protocols. LPA Singh also interviewed residents and 8 out of 8 residents denied that the facility Licensee/staff is not ensuring that staff follow proper infection control protocols. Based on the evidence found during the investigation, the allegation:- Licensee is not ensuring that staff follow proper infection control protocols, listed above is deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099 and Lic 9099C) were discussed and provided to Facility Licensee/ Administrator, Amelia Aladin.