complaint·December 16, 2025

Allegation: Facility failed to notify the resident’s facility about their death in a timely manner . The complaint alleged that the resident left the facility on September 22, 2024, and was struck by a car while crossing the street. Resident #1 (R1) passed away on September 23, 2024, at approximately 7:30 PM. However, the facility did not notify the family until September 24, 2024. On December 11, 2025, LPA Richard interviewed the administrator (A1), who stated that Med Tech had informed the Resident Care Director (RCD) about a call from the coroner confirming R1's passing. The administrator also mentioned that the facility had filed a missing person report with the Hemet Police Department and was actively searching for the residents. At approximately 10:00 PM on September 23, 2024, the coroner's office contacted the facility to inform them of R1's passing. The coroner instructed them not to notify the family at that time, as they would handle the notification themselves. On December 16, 2025, LPA Richard interviewed one Med Tech (MT) by phone, who corroborated receiving a call from the coroner. The coroner's instruction not to inform the family was the reason they were not notified of R1's passing sooner. Report Continued on LIC9099C. On December 11, LPA Richard reviewed the facility's Unusual Incident Report dated September 24, 2024, and the Death Report dated the same day. These reports indicated that the facility submitted an unusual incident report to the Community Care Licensing Department regarding R1's status as missing and their subsequent passing. LPA Richard was unable to interview R1 due to their passing on September 23, 2024. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation (s) did or did not occur; therefore, the allegation is Unsubstantiated. No deficiencies were cited. An exit interview was conducted. A copy of the report was provided to the administrator Maria Forkrud.