complaint·February 2, 2023

For allegation, Resident was served expired food: During facility tour, LPA visited the facility kitchen and inspected the food in the refrigerator and the freezer. LPA did not observe expired food. During document review, LPA discovered that the kitchen staff places a received date sticker on food when it is received, and kitchen staff will discard the food after a certain number of days based on a food safety chart. During interviews conducted, LPA did not discover evidence to collaborate that a resident was served expired food. For allegation, Staff is not following resident's special diet: During document review, LPA discovered that Resident R1 does not have doctors order for a special diet. During interviews conducted, LPA discovered that R1 prefers soft foods, but does not have a doctor’s order for a special diet. LPA did not discover evidence to collaborate that staff is not following resident’s special diet. For allegation, Staff is neglecting to meet resident's care needs: During document review, LPA discovered that R1’s care need from the facility is medication management. LPA reviewed R1's medication log (MARs) and confirmed R1 is receiving mediation management from the facility. LPA reviewed R1's physician report and discovered that R1 can ambulate on their own, eat on their own, and can provide self-care for grooming and bathing. During interview with R1, R1 confirmed the only care needed from the facility is medication management. LPA did not discover evidence to collaborate that staff is neglecting to meet resident’s care needs. Based on the evidence discovered during the investigation, the four (4) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Administrator Assistant Maria "Mary" Gonzalez, along with a copy of the appeal rights.